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StratApps - Network Security Engineer - Palo Alto Firewall/Panorama
6 days ago
Job Description :
Position : Network Security Engineer
Experience : 4 to 8 years
Location : Remote
Shifts : US Shifts (Night Shifts)
Overview :
We are looking for a skilled Customer Success Engineer with expertise in Network Security to provide L2 and L3 support. You will handle escalations, maintain network security systems, and ensure customer satisfaction.
Responsibilities :
- Manage Palo Alto Prisma, Panorama, and Firewalls.
- Oversee day-to-day operations and administration of Palo Alto Firewalls.
- Deliver end-to-end network security solutions.
- Support Windows/Linux OS applications (installation, troubleshooting, debugging).
- Resolve issues related to network security protocols (Static Routes, RIP, OSPF, BGP, LDAP, IPSEC, SSL-VPN, NAT, GRE).
- Handle customer escalations effectively.
- Utilize AWS, Azure, and Google Cloud for network security solutions.
- Maintain and troubleshoot Firewalls, Switches, and Routers.
- Implement and manage security profiles and VPNs.
Technical Experience :
- Knowledge of Palo Alto Prisma, Panorama, Firewalls, App-ID, user-ID, content-ID, Global Protect.
- Understanding of security profiles, IPsec VPNs, and firewall implementation.
- Experience with AWS and Azure.
- Basic knowledge of Windows, Unix, Linux operating systems.
- Network professionals with firewall experience can be upskilled to Palo Alto.
Skills and Attributes :
- Willingness to learn new technologies.
- Strong communication and presentation skills.
- Quick learner and team player.
- Experience in Customer Support, Technical Support, Desktop Support, or IT Help Desk roles.
- Knowledge of Windows/Linux OS and networking environments.
- Familiarity with cloud services (AWS, Azure, Google Cloud).
- Strong problem-solving and communication skills.
- Certifications in Microsoft, Linux, Cisco, or similar technologies are a plus.
Educational Qualification :
- Bachelor's degree in a related field or equivalent work experience.
Additional Information :
- Open to night shifts (US time zones).
Join us and use your network security expertise to ensure customer success.
Apply today
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