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HR-Operations Manager

1 month ago

hyderabad, India Vitasta Consulting Pvt Ltd Full time

 

Responsibilities:

Human Resources
• Serves as Human Resources representative for India. Primary point of contact with the Human Resources Business Partner Senior Manager for all human resources issues impacting the India-based staff. 
• Advises on HR policies and procedures, benefits packages, and employment contracts in India to ensure compliance with statutory requirements and alignment with country-specific norms.
• Manages staff engagement and ensures the workplace culture in India reflects company's mission and values. 
• Supports the recruitment and on-boarding of India-based staff
• Serves as a point of contact with service providers such as payroll firms, professional employment organizations, recruitment firms, and benefits providers.
• Processes payroll for India-based staff
• Monitors, trains on, and administers organizational and India-specific policies and procedures among staff to ensure compliance.
• Cascades corporate information and coordinates corporate initiatives and processes with India-based staff, i.e., mandatory training requirements, performance evaluations, timesheet deadlines, etc. 
• Troubleshoots HR issues in collaboration with the Senior Manager, HR Business Partner.
• Maintains HR hard copy files in a secure location. 

Operations:
• Serves as the business operations representative for the India Offices. Primary point of contact with the Senior Manager for Global Operations for all business operations issues impacting the India operations. 
• Supports and may lead activities to further establish operations in India, including coordinating registration process, liaising with landlords on office space, and serving as a point of contact with service providers such as the bank, law firm, and accounting firm.
• Identifies new vendors and service providers as needed.
• Troubleshoots operational issues in collaboration with other members of the Global Operations team.
• Maintains Business Operations hard copy files in a secure location. 
• Ensures the India office has necessary supplies and equipment.

Other
• Identifies opportunities for knowledge- and solution-sharing across the company and takes initiative to build staff and company capacity.
• Contributes to development and continual improvement of standard operating procedures and information sharing tools.
• Performs other duties as assigned. 

Qualifications:

• Advanced degree or relevant diploma preferred.
• Minimum of 8-10 years of professional experience in Human Resources in India; staff supervisory and mentorship experience preferred.
• Proven human resources experience with broad HR expertise to include benefits management, compensation, talent management, performance management, employee relations, and payroll management with strong project management and organizational skills.
• Experience in key areas of operations, including business operations, staff engagement, personnel management, and vendor procurement and management. 
• Strong knowledge and understanding of business operations and human resources norms and regulatory requirements in India.
• Demonstrated knowledge and application of workplace laws, regulations, and employment trends in India. 
• Strong interpersonal skills and demonstrated ability to lead through influence rather than authority. 
• Experience working for a global company preferred.
• Demonstrated experience following and creating standard practices and procedures, receiving general instructions on work progress, and making significant contribution to end results.
• Demonstrated ability to communicate clearly and concisely both orally and in writing, lead effective meetings, and effectively deliver presentations.
• Demonstrated ability to work in a fast-paced, results-oriented startup work environment.
• Works independently and as part of a team.
• Demonstrated resourcefulness in problem solving and initiative to learn new skills.
• Strong knowledge of Microsoft Office applications and word processing abilities.
• Willingness to travel up to 4 weeks per year. 
Demonstrated leadership, versatility, and integrity.
• Fluency in English required. 


Work Conditions


• Ability to travel and work abroad in less developed countries for at least 2 to 4 weeks a year

• Regular attendance and availability during normal business hours are required.
• Ability to work in a normal office environment.

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