Quality Assurance Agents
1 month ago
Unlimited Opportunities is currently seeking 10 agents for Service Check Consultants .
To review customer service processes for different companies. This part-time opportunity allows you to work remotely and set your own schedule
You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases, commitments or provide personal information
You will set your own schedule, so you are able to work anytime that fits YOUR schedule.
Responsibilities:
* Successfully complete a test call
* Call all companies provided via assigned lists
* Evaluate the level of customer service provided by answering representative
* Document detailed information of overall experience
* Complete review submission form prior to the required deadline
* Ensure that form is free of errors and misinformation
Requirements
Pay Rate:
$30.00 per completed list
Requirements:
* Minimum 6 months customer service experience, preferably call center related
* Moderate level of computer knowledge
* Ability to work with minimal supervision
* Must be self-directed and self-motivated
* Strong listening skills
* Accuracy
* Efficiency
* Excellent written and verbal communication skills
Technical Requirements
• Active Phone line (mobile or landline)
• Mobile Device capable of downloading applications
• CPU (Intel or AMD) 2GHz processor (or equivalent)
• Resolution of 1,280 x 720 (720p) or greater
• Internet Explorer 9.0 or higher
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