Senior Product Manager- Prime Value CX and Engagement, Amazon Prime
4 weeks ago
Key job responsibilities
Amazon Prime is seeking a Senior Product Manager, who is customer focused and passionate about global subscription experiences and solutions. Prime's Vision is to be earth’s largest and most loved membership, by adding extraordinary value and convenience to customers lives.
Key job responsibilities
As a Senior Product Manager for Prime Engagement & Value Communication, you will design the roadmap for communicating value of Prime to existing and potential Prime members. You will work towards creating a vision of engaging members via savings, milestones, recommendations and gamification as a lever. The role will require you to partner with various teams in India and world wide teams to build and execute on the vision.
The role requires high judgment and understanding to drive right outcomes for the members and business. A core skill for this role is to be able to simplify savings/benefits communication, identify various customer touch points, create architectural changes on various flows and have a good understanding on front end UX.
Specific responsibilities will include:
- Drive the product strategy and actions regarding benefits and value communication
- Drive the product vision to evolve the engagement via milestones, celebratory CXs, gamification
- Work with global Prime and other relevant Amazon businesses to deliver roadmaps that results in a world-class customer journey.
-Contribute towards MBRs, QBRs, Roadmap reviews
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
BASIC QUALIFICATIONS
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
PREFERRED QUALIFICATIONS
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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