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Manager HR Business Partner

2 months ago

Gurgaon, India IGT Solutions Full time
Profile Summary:IGT Solutions is Looking for HRBP(Manager) for Gurgaon location. She/he will lead the HR Operations of Branch, will manage all the HR Activities and support business partners.Job Description:Effectively and efficiently resolve queries and concerns of employees of the respective vertical/process and track/report query resolution TATEnsure compliance to labor lawsImplementation of the Discipline Policy and Code of ConductAttrition at 5% or belowWork on Employee Engagement through cross-function teamsFacilitate engagement action planning record minutes, action points, responses and circulate, track and report and communicate closures.Ensure timely sign-offs of KRAs from new employees and role movementsCoordinate and ensure timely completion of half-year and annual Performance appraisalsTrack and monitor adherence to training plan for the processConduct exit interview for employeesCollate exit survey data and report on a monthly basis trends and action to be takenEmployee RetentionBranding & IntelligenceEnsure adherence to the Security Policy and Disciplinary PolicyEnsure adherence of business supported on the Security Policy, Zero Tolerance Policy, United Privacy Policy, Disciplinary Policy and Learning AgreementQualificationGraduate of any Bachelors degree in Psychology, Industrial Relations, or Human Resource Management or any Bachelors degree with experience in HR and experience as an HR Generalist or Specialist focusing on Labor Relations and Employee Engagement in a BPO/Call Center industryCandidate must be proficient in MS Office, has strong analytical and problem-solving skills and has basic knowledge of labor laws and can facilitate engagement action planning.Must have an excellent verbal and written communication skills and ability to manage multiple tasks and deadlines.Candidate can also resolve effectively and efficiently the queries concerns of employees about the respective vertical/process and track/report query resolution.Amenable to work

onsite

in Gurgaon City, in a flexible in shifting or rotational schedule within 24/7 work hours.