Desktop Technician
2 weeks ago
1st and 2nd Line Mobile Communication Support:
Create and deploy images for all mobile devices.
Provide ongoing maintenance support for hardware and software.
Creatively resolve issues related to mobile communications.
Handle email-related inquiries.
Offer 1st and 2nd line assistance as required.
Ensure prompt response to calls and escalate when necessary.
1st and 2nd Line Maintenance and Application Software Support:
Resolve end-user problems promptly.
Escalate unresolved issues appropriately.
Update and close service desk calls efficiently.
Perform software upgrades and installations.
Configure and maintain all software applications.
Conduct software maintenance and desktop imaging.
Scope of Work :
Assist in clearing ICT equipment in Members of Parliament's offices.
Support the roll-out, training, and ongoing support of Members' ICT equipment.
Provide technical support as needed by the ICT team.
Requirements
Technical Requirements :
A+ / MCSE certification.
Knowledge of Institutional Computing Infrastructure.
Minimum of 2 years of IT support experience.
Advanced communication and computer literacy skills.
Strong administrative and interpersonal abilities.
Ability to work well under pressure.
Proficiency in mobile devices and applications.
Expertise in supporting and troubleshooting desktop equipment.
Discretion in handling sensitive information.
Customer satisfaction focus.
Proficient problem-solving and troubleshooting skills.
Familiarity with the ITIL framework.
Requirements
Technical Requirements: A+ / MCSE certification. Knowledge of Institutional Computing Infrastructure. Minimum of 2 years of IT support experience. Advanced communication and computer literacy skills. Strong administrative and interpersonal abilities. Ability to work well under pressure. Proficiency in mobile devices and applications. Expertise in supporting and troubleshooting desktop equipment. Discretion in handling sensitive information. Customer satisfaction focus. Proficient problem-solving and troubleshooting skills. Familiarity with the ITIL framework
-
Desktop Support Technician
1 month ago
India SISL Infotech Full timeYears of Experience:9+ Qualifications:Graduate Desktop Support Technician
-
Desktop Support Technician L3 ZA
2 days ago
india Excis Compliance ltd Full timeJob Description We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. You should also ensure the regular maintenance of our IT infrastructure.To be successful as a...
-
Desktop Support Technician
1 month ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Technician L2
5 days ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Technician L1 IT
5 days ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Technician L2 TR
2 weeks ago
india Excis Compliance ltd Full timeJob Description Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer...
-
Desktop Support Engineer
2 weeks ago
india Brilliant Computers Full timeJob Description Desktop Technician will provide daily local or remote support for desktop-related issues. This includes receiving incoming calls, addressing inquiries, troubleshooting hardware, software, and application problems, and documenting the steps taken to resolve challenges in a ticketing system. The candidate will also be responsible for ensuring...
-
Global Service Desk Technicians
1 month ago
india ICTEngage Full timeJob Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...
-
L2 Desktop Support Engineer
1 month ago
india Excis Compliance ltd Full timeJob Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...
-
Systems Technician
1 week ago
india BAE Systems Strategic Aerospace Services WLL Full timeJob Description Job Description• Deploy workstations as and when required for RLP and provide end-to-end desktop/laptop assistance and system support for RLP staff during the Build and Transition phases.• Assist the Analysts in deploying and configuring the IT Systems to be deployed for RLP.• Lead all activities related to Conference and Meeting Rooms...
-
Desktop Support Engineer
1 month ago
india Excis Compliance ltd Full timeJob Description Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution. The...
-
Deskside Support Technician
3 weeks ago
india DataNet IT Full timeJob Description Our client, a multinational Pharmaceutical Company, is seeking a Deskside Support Technician who will be providing desktop solutions support to resolve end user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, & maintain a wide variety of equipment & applications. Work as part of a...
-
Mac Support Technician
5 days ago
india Excis Compliance ltd Full timeJob Description MAC (Apple Devices) Support Technician provides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Daily Job responsibilities: 1st , 2nd and 3rd line support of Mac’sImaging/reimaging...
-
Service Desk Technician
1 month ago
india No Limit Technology Full timeJob Description Objective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...
-
IT Desktop and Network Support LIS
2 days ago
india Brilliant Computers Full timeJob Description Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications. • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. ...
-
Engineering Technician 4
3 weeks ago
india OTSI Full timeJob Description Object Technology Solutions, Inc (OTSI) has an immediate opening for an Engineering Technician 4. Engineering Technician 4 (Longmont - CO )MAJOR RESPONSIBILITIES:Role Overview: As a member of the Global Engineering Labs team, you will play a crucial role in supporting engineering activities within engineering labs. Your responsibilities...
-
Customer Support Engineer
3 weeks ago
india USAM Technology Solutions Pvt Full timeJob Description Interact with clients via phone, email or chats and provide concise written/verbalinstructions.• Install and configure computer applications. Monitor and maintain computernetworks.• Configure operating systems, resolve issues related to the network.• Diagnose, troubleshoot, and resolve issues using customer input.• Learn on HP Portal...
-
MAC Specialist
5 days ago
india Excis Compliance Full timeMAC (Apple Devices) Support Technician provides day-to-day desktop support, receives inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Daily Job responsibilities: 1st , 2nd and 3rd line support of Mac’s Imaging/reimaging and deployment...
-
Information Technology Support Technician
3 weeks ago
india LegalZoom Full timeAbout LegalZoom We're here to make legal help accessible to all. LegalZoom transformed the legal industry by launching our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and...
-
Information Technology Support Engineer
6 hours ago
india Metayb Full timeIT Support Engineer Metayb is a digital transformation company on a mission to transform seamlessly by empowering organizations to navigate the vast landscape of the digital-first era. Within just one year of inception, we have grown into a close-knit family of 150+ employees, each possessing rich field expertise. Metayb focuses on fostering seamless...