Area Manager

7 days ago


Delhi, India Zolo Full time
Role: Area Manager

Location: Pune

Your role in detail

PnL Ownership:

- Drive profitability for all properties in the city/market, ensuring revenue

growth and cost control.

- Implement strategies to maximize occupancy, enhance customer experience,

and optimize operational efficiency.

Leadership:

- Lead a diverse team including Sales, Operations, and Supply Managers- Foster a culture of accountability, teamwork, and excellence, providing

coaching and support for team growth.

Strategic Planning:

- Develop and execute a market-specific growth strategy aligned with the

company's objectives.

- Identify new opportunities for expansion and improvement in service delivery.

Sales Management:

- Lead sales initiatives to drive bookings, optimize occupancy rates, and

increase revenue.

- Collaborate with the sales team to set targets, monitor performance, and

enhance conversion rates.

Operations Management:

- Oversee daily operations across all properties, ensuring high standards of

service and customer satisfaction.

- Implement processes to streamline operations, reduce costs, and enhance

efficiency.

Supply & Property Acquisition:

- Identify and acquire new properties to expand the student housing portfolio.- Build relationships with property owners and negotiate favorable terms for

long-term leasing.

Vendor Management:

- Manage vendor relationships, including housekeeping, food partners,

maintenance, and security.

- Ensure quality service delivery, timely issue resolution, and compliance with

SLAs.

Performance Management:

- Monitor key performance indicators (KPIs) across properties, analyzing data to

identify trends and improvement areas.

- Set performance goals for the team, provide feedback, and implement

corrective actions as needed
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