Phone banking officer
3 weeks ago
Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- .About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness.Role - AXIS - Phone Banking OfficerProcess : Voice Process / Inbound Calls (WORK FROM OFFICE)Job Type: Full TimeIndustry : BankingLocation : ChennaiShift Timing : This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 2 days week off on rotational basis. Week offs Any Random 2 days off / No Fixed Consecutive Off.Role & responsibilitiesThe role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products.Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time* Delivering service with requisite courtesy and accuracy* Demonstrating complete onus to customers queries / problems* Adhering to product and process requirements with nil errors* Escalating customer issues to the right internal stakeholders* Ensuring process efficiency and effectiveness* Complying to service and sales guidelines* Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.Preferred candidate profileGraduate or post-graduate from a recognized institution.2- 4 years of relevant experience.Candidate who can join immediately are preferred.Freshers can apply. (Graduation - should be passed in all semesters)For successful execution of the job, a candidate should possess the following:Excellent English communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, good comprehension skills, Team player with a positive attitude, Knowledge about the Banking industry will be an added advantage.Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025, Time: 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- .Role: Voice / Blended - OtherIndustry Type: BankingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduatePG: Any Postgraduate
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Phone Banking Officer
3 weeks ago
Chennai, India Asset Hr Management Consultants Full timeWe have an opening with a Top MNC Bank for Phone Banking Officer Position - Phone Banking Officer (Customer Service - Voice) Qualification - Post Graduation Freshers 2024 / 2025 can apply Salary - 4 Lac Per Annumn Kindly forward your CV to Thanks & Regards Kamesh D Asset HR Consultants
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Phone Banking Officer
2 weeks ago
Chennai, Tamil Nadu, India Asset Hr Management Consultants Full time ₹ 4,80,000 per yearWe have an opening with a Top MNC Bank for Phone Banking OfficerPosition - Phone Banking Officer (Customer Service - Voice)Qualification - Post GraduationFreshers 2024 / 2025 can applySalary - 4 Lac Per AnnumnKindly forward your CV to Thanks & RegardsKamesh DAsset HR Consultants
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Phone Banking Officer
3 weeks ago
Chennai, India Axis Bank Full timePls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30 Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096. About Axis Phone Banking Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide...
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Phone Banking Officer
3 weeks ago
Chennai, India Axis Bank Full timePls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30 Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- . About Axis Phone Banking Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...
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Phone Banking Officer
1 week ago
Chennai, India Axis Bank Full timePls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30 Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- . About Axis Phone Banking Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...
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Phone Banking Officer
3 weeks ago
Chennai, India Axis Bank Full timePls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096.About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...
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Phone Banking Officer
3 weeks ago
Chennai, India Axis Bank Full timePls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096.About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...
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Phone Banking Officer
3 weeks ago
Chennai, India Axis Bank Full timePls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096.About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...
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Phone Banking Officer
4 days ago
Chennai, Tamil Nadu, India Resource Square Solutions Pvt Ltd Full timeExcellent Job Opportunity with ICICI Need Fresher (Both Male/Female) Voice Process Designation: Phone Banking Officer Office Timing: 9 AM to 6:30 PM Qualification: +2 or Any graduate **Salary**: 15000 per month + Incentives: 4000 to 6000 Location: Chennai **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per...
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Phone Banking Officer
2 weeks ago
Greams Road, Chennai, Tamil Nadu, India Buzzworks Business Services Pvt Ltd Full time**Greetings from Buzzworks Business services.....!** **Role** **:Phone Banking Officer** **Experienced : CTC Upto 5 L For Fresher : CTC Upto 2.50 LPA Fixed.** **Key Responsibilities**: - **Customer Service**: - Address customer inquiries about account information, transactions, and other banking products via phone. - Assist customers with...
