Incident And Change Mgmt

3 days ago


gurugram, India Nityo Infotech Full time
24x7 , Communication , Change Management , ITIL , Knowledge Management , Leadership , Management , Oracle , Project Management , Root Cause Analysis , Troubleshooting , Ability , Action , Active , Acts , Advance , Analysis , Analytical Skills , Assignment , Attention , Backgrounds , Base , Bridge , Business , Business Communications , CCNA , Career , Certifications , Change , Change Management , Closed , Communication , Communications , Compliance , Confident , Configuration Management , Contact , Coordinate , Corrective Action , Critical , Customer , DD , Database , Date , Deliverables , Delivery , Derive , Documentation , Drive , Dec , Emergency , Employees , End Users , Engage , Engagements , Errors , Excellent , FIX , Fast , Form , Governance , Groups , Hardware , High Pressure , High Pressure Environment , III , IT Service , IT Service Management , ITIL , Incident , Incident Management , Incidents , Information Security , Infrastructure , Initial , Interpersonal , Interview , Issue , Items , Knowledge Management , L2 , Leadership , Level , Liaise , Listening , Location , Log , MCSE , Maintain , Maintains , Major Incident Management , Management , Management Professional , Manages , Manner , Meetings , Mgmt , Multitasking Skills , Oracle , Outages , PID , Pay , Planned , Platforms , Point , Pressure , Primary , Priority , Problem Management , Production , Professional , Project Management , Questions , RCA , ROOT , Range , Record , Records , Request , Resources , Restoration , Risk , Root Cause , Root Cause Analysis , Security , Self Directed , Service Management , Situations , Software , Stage , Stakeholders , Start , Strong , Technical Resources , Technology , Ticketing , Triage , Troubleshooting , Understanding , Unit , Updated , Voice , War , Analytical

Experience Required

3 - 10 Years

Industry Type

IT

Employment Type

Permanent

Location

India

Roles & Responsibilities

Work with resolver groups on deriving root cause and preventive / corrective action items., Ability to engage individuals across a range of backgrounds and levels of seniority.

Expertise & Qualification

Certification Advance level certifications in ITIL/project Management/Information security etc



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