Only 24h Left: Business Process Re- Engineering
2 weeks ago
Position Summary
Mandatory Skills – Business process Re-Engineering, Lean Six Sigma Projects - Black Belt/Green Belt, Commercial Banking Domain.
Experience –7-15 Years
Location – Bengaluru & Hyderabad
At Deloitte, we provide Engagement Specialist a platform for helping Business Leaders, Business Advisors, and Professionals enhance the engagement experience. As an Engagement Specialist, you'll be responsible for ideating, designing, and executing engagement frameworks, while keeping in mind the business priorities and maneuvering through the complexities of the various types of businesses being supported. At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
Workyou’ll do
As an Engagement Specialist, you will interact with leaders, business advisors, and professionals directly to discuss issues and guide them, as required. You are expected to work independently, collaborate, and partner with business advisors and business leaders for talent-related outcomes.
The scope includes but is not limited to developing/executing employee engagement, employee advocacy, retention management,people engagement survey, performance management, change management, and other key programs to support business vision and their needs.
1. Lead delivery of process re-engineering agenda across the business2. Design Processing Journeys that are centered around customer centricity, with solutions focusing on customer CTQs3. Designing and implementing global or regional initiatives, working with stakeholder to identify opportunities, designing proposed changes, implementing and embedding the change, realizing expected saves / customer impacts upon closure4. Plan, design and implement a program of transformation across global teams, resulting in improved client experience, reduced cost to the Operation and increased efficiency within operational processes.5. Manage solution design (IT and Non-IT) and drive prioritization with wider program stakeholders6. Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods7. Ensure development of metrics that provide data for future improvement opportunities8. Understand policies, procedures, and compliance requirements and work with relevant Risk Stewards to determine risk-based solutions9. Benchmarking competitors - Conducts analyses on business segments, competitive landscape and industry environment to determine process recommendations and impact
Skills Required :
- Business process re-engineering - Mandatory- Business process improvement- Process mapping- Process Excellence- Lean Six Sigma (Methodology) - Mandatory- Banking Domain Knowledge – High priority
The team
Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our Engagement Specialists are committed to excellence and to enhance the trust of the leadership, internal stakeholders, and Deloitte professionals. Employee engagement and retention is our top priority, and by focusing on them, we continue to raise the bar and deliver greater value to our businesses.
About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“(...) (...) States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “(...) undertherulesandregulationsofpublicaccounting.Pleasesee tolearnmoreaboutourglobal network of member firms.
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