Technical Support Engineer SaaS

About Company:We are a Hybrid company with multiple in-house products and client products which means our team gets to work with the latest technologies always. Just in 6 years, we have grown to 45+ full-time developers in Vadodara and 400+ salespeople in the US.Roles and Responsibilities:Deliver prompt & courteous, timely responses/support across all...

About Company: We are a Hybrid company with multiple in-house products and client products which means our team gets to work with the latest technologies always. Just in 6 years, we have grown to 45+ full-time developers in Vadodara and 400+ salespeople in the US. Roles and Responsibilities: Deliver prompt & courteous, timely responses/support across all...

About Company:We are a Hybrid company with multiple in-house products and client products which means our team gets to work with the latest technologies always. Just in 6 years, we have grown to 45+ full-time developers in Vadodara and 400+ salespeople in the US.Roles and Responsibilities:Deliver prompt & courteous, timely responses/support across all...

AboutCompany: Weare a Hybrid company with multiple inhouse products and clientproducts which means our team gets to work with the latesttechnologies always. Just in 6 years we have grown to 45 fulltimedevelopers in Vadodara and 400 salespeople in theUS. RolesandResponsibilities: Deliverprompt & courteous timely responses/support across all supportchannels...

AboutCompany:Weare a Hybrid company with multiple inhouse products and clientproducts which means our team gets to work with the latesttechnologies always. Just in 6 years we have grown to 45 fulltimedevelopers in Vadodara and 400 salespeople in theUS.RolesandResponsibilities:Deliverprompt & courteous timely responses/support across all supportchannels...

AboutCompany:Weare a Hybrid company with multiple inhouse products and clientproducts which means our team gets to work with the latesttechnologies always. Just in 6 years we have grown to 45 fulltimedevelopers in Vadodara and 400 salespeople in theUS.RolesandResponsibilities:Deliverprompt & courteous timely responses/support across all supportchannels...

ResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of...

ResponsibilitiesResearch and identify solutions to software and hardware issues2. Diagnose and troubleshoot technical issues, including account setup and network configuration3. Ask customers targeted questions to quickly understand the root of the problem4. Track computer system issues through to resolution, within agreed time limits5. Talk clients through...

ResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of...

ResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of...

Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a...

ResponsibilitiesResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of...

Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a...

Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a...

Greetings from Rishabh Software!! If you are a sales geek and have experience in SaaS product sales, this opportunity is for you. Here is brief about our company followed by JD: About Us: Rishabh Software, an India based IT service provider, focuses on cost-effective, qualitative and timely delivered Offshore Software Development, Business Process...

**Company: Compucare India Pvt. Ltd. (Vadodara - Gujarat)** **Position: Customer Support Executive (AMC Department)** **Summary: - ** As a Customer Support Engineer in the AMC (Annual Maintenance Contract) Department, your primary responsibility will be to provide technical support and assistance to customers who have purchased AMC contracts for their...

Job DescriptionThe Technical Support Specialist is a dual-role position that combines responsibilities of providing high-quality technical support to customers with performing quality assurance (QA) checks on the data delivered to customers. This role involves diagnosing and troubleshooting technical issues, supporting customers, and ensuring that our data...

Description is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts'...

Descriptionis a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’...

EligibilityFreshers to 6 monthsExcellent English communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentShift: US Night Shift (5 working days)RequirementThe day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.The Executive will also be responsible for...