Sales and Operations

2 days ago

Delhi, India Balance Plus Full time

Job Title: Sales and Operations ExecutiveLocation: Kormangla BangaloreSalary: 22,000-40,000Languages: English, Hindi,Kannada and one local languageShift-Full-time shiftContact on: ⸻Job Summary:The Sales and Operations Executive is responsible for driving business growth through effective sales strategies while ensuring smooth day-to-day operational management. This role combines customer relationship management, sales promotion, and administrative oversight to achieve organizational targets and deliver a seamless client experience.⸻Key Responsibilities:Sales Responsibilities:• Promote the clinic’s services to new and existing clients to increase revenue.• Build and maintain strong relationships with patients, referral partners, and corporate clients.• Handle patient inquiries, explain treatment packages, and convert leads into appointments.• Maintain records of leads, follow-ups, and conversions.• Achieve monthly and quarterly sales targets.• Support marketing initiatives such as health camps, awareness drives, and online promotions.• Coordinate with the marketing team for local advertising and social media campaigns.Operations Responsibilities:• Oversee daily operations of the clinic to ensure smooth workflow.• Coordinate schedules between physiotherapists and patients.• Manage front desk, billing, and appointment systems.• Monitor inventory of equipment and consumables.• Ensure cleanliness, maintenance, and readiness of the clinic at all times.• Supervise support staff and ensure adherence to company policies.• Handle customer feedback and resolve operational issues promptly.• Prepare daily/weekly/monthly reports for management.. Be a bridge between patient and doctor⸻Skills and Competencies:• Strong communication and interpersonal skills.• Persuasive and confident sales ability.• Excellent organizational and multitasking skills.• Customer-focused approach with problem-solving attitude.• Team leadership and coordination skills.• Proficiency in MS Office and basic CRM tools.• Positive attitude and professional appearance.. Good with PPT and google sheets⸻Qualifications:• Bachelor’s degree in Business Administration, Marketing, or a related field.• 1–3 years of experience in sales, operations, or customer service (healthcare experience preferred).• Fluency in English and local language required.

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