Senior Associate

4 weeks ago

Kochi, India Alight Solutions Full time

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.



Role summary

• To process the US Payrolls and HRIS tasks/activities by meeting the obligations such as TAT & accuracy levels as specified.

• To provide an effective and efficient payroll and/or HRIS service to customers, ensuring the accurate and timely payment of their employees’ salaries

• Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty

• To proactively seek learning opportunities to develop and maintain good knowledge of Alight Solution’s systems, clients and workflow and processing procedures.

• To take an active part in promoting your own training and development in all areas.

• To own and manage the quality and accuracy of operational task of the team.

• To support and help facilitate 100% SLA attainment for the team through effective WFM.

• Be a SPOC to the clients (Internal / External)

• Be the Innovation champion for the process and team.


Main responsibilities Production

• Responsible For Processing and Meeting Targets Given for The Same

• Responsible For Second Level Verification of Data If Required

• Providing Feedback on Quality Issues Found During Audits

• Responsible for timely escalation of production related issues

• Responsible For Maintaining Accuracy Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA

• To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc

• Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines

• Calculates, prepares and transmits manual payments and third-party disbursements

• Coaches and advises team members on Systems and PC usage

• Suggests ways in which systems and procedures can be improved to enhance the business.

• Updating Process Related Reports and Documents

Compliances

• Ensuring ISMS Compliance of the Team

• Adhering To Company Policies, Rules and Regulations

• Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process

• Adhering to Work Timings, Leave Schedules


Key experience

• 2 -5 years' experience in US Payroll

• PC Literacy - Word and Excel (Basic Level)

• Graduate from any stream / Diploma Holder

• PC Literacy - Word and Excel (Basic Level)

• Good technical knowledge of payroll and payroll systems

• Track record of face to face, telephone and written contact with customers

  • Associate-client Interaction

    4 weeks ago

    Kochi, India Season Two Senior Living Full time

    **ROLE AND RESPONSIBILITIES** **ABOUT THE ROLE** We are interested in hiring a dedicated and hardworking individual as an Associate - Client interaction (Voice) to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an...

  • Associate-client Interaction

    3 weeks ago

    Kochi, India Season Two Senior Living Full time

    **ROLE AND RESPONSIBILITIES** **ABOUT THE ROLE** We are interested in hiring a dedicated and hardworking individual as an Associate - Client interaction (Voice) to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an...

  • Senior Finance Associate

    1 week ago

    Kochi, India GREATBELL HR Consultancy Services PVT LTD Full time

    One of the leading Business Management and Consulting Companies in Kerala looking for Senior Finance Associate for immediate recruitment. Looking for 2 Senior Associates for two different openings. Opening 1 - Candidate with 2 to 3 years of experience in UAE VAT. CA Inter candidates are preferred. Opening 2 - Candidates with 2 to 4 years of experience in...

  • Associate/Senior Associate Mobility

    4 weeks ago

    Kochi, India Arthan Full time

    About the organization:The organization was incorporated in 2019 and they have been working with the public and private sectors to enable India's clean energy and mobility future. Their ongoing work includes partnerships with the central government, state and city governments, utilities, industry leaders, and civil society organizations. They have a deep...

  • Accounting Services Associate Iv

    2 weeks ago

    Kochi, India CONDUENT Full time

    **About Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

  • Marketing Executive

    2 weeks ago

    Kochi, India Season Two Senior Living Full time

    **ABOUT THE JOB** As a Business Development Associate, you will be the key point of contact between an organization and its clients: answering queries, offering advice and introducing services or properties. You will be responsible for planning activities for building meaningful relationships and reinforcing our brand that will drive lead conversions, and...

  • Customer Success Associate

    4 weeks ago

    Kochi, India Season Two Senior Living Full time

    **About the roleAbout the role** **Responsibilities and Duties** **QUALIFICATIONS AND EDUCATION REQUIREMENTS** - Bachelor’s degree and should be familiar with MS Office **2 - 4 years of experience in Customer Success Management/telemarketing or any related field **Proven working experience in providing customer service support with proficiency in English...

  • Support Lead

    7 days ago

    Kochi, India Futuremug Full time

    Support Lead (Senior/Lead/Associate Manager)Experience:8 to 12 yearsLocation:KochiMandatory Skills:Strong proficiency in SQL, SSIS (SQL Server Integration Services), and PBI/SSRS (Power BI/SQL Server Reporting Services)Knowledge of project management and ticketing tools such as Jira, CSM (Customer Service Management), and ServiceNowGood to have:Familiarity...

  • Senior Copywriter

    1 day ago

    Kochi, India American HealthCare Academy Full time

    Company DescriptionAmerican HealthCare Academy provides Online and Blended CPR, First Aid, BLS, PALS, ACLS, and HIPAA Certification Training to healthcare professionals and lay-responders. Our courses follow the American Heart Association and 2020 ECC Guidelines, ensuring the highest standards of training. With a focus on excellent customer service, our OSHA...

  • Senior Associate

    2 weeks ago

    Kochi, India Alight Solutions Full time

    Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested...

  • Senior Associate

    3 weeks ago

    Kochi, India Alight Solutions Full time

    Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested...

  • Senior Associate

    3 weeks ago

    Kochi, India Alight Solutions Full time

    Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested...

  • Senior Associate

    2 weeks ago

    kochi, India Alight Solutions Full time

    Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested...

  • Support Lead

    1 week ago

    kochi, India Futuremug Full time

    Support Lead (Senior/Lead/Associate Manager) Experience: 8 to 12 years Location: Kochi Mandatory Skills: Strong proficiency in SQL, SSIS (SQL Server Integration Services), and PBI/SSRS (Power BI/SQL Server Reporting Services) Knowledge of project management and ticketing tools such as Jira, CSM (Customer Service Management), and ServiceNow Good...

  • Associate/Analyst/Senior Analyst

    2 weeks ago

    Kochi, India Paperchase Accountancy Ltd (India) Full time

    **Please note - open to ACCA pursuing students who are graduates**   PAPERCHASE ACCOUNTANCY INDIA PVT. LTD.   Paperchase Accountancy was established with a simple vision of helping restaurants and hospitality brands across the world to make informed decisions using insightful analytics that we provide, and the industry experience we...

  • Sme Group Indirect Tax-south

    1 week ago

    Kochi, India Grant Thornton Full time

    **Job Summary**: - Skills - IDT experience, good communication skill, writing skill, SME Group - Indirect Tax-South Designation - Senior Associate Level Grade - GT1 Location - Kochi City - Kochi Job Title - Senior Associate Educational Qualification - B.Com, CA Inter Work Mode - Work from Anywhere

  • Senior Software Engineer

    4 weeks ago

    Kochi, India Xerox Full time

    General Information Press space or enter keys to toggle section visibility City Kochi State/Province Kerala Country India Department Design & Development Engineering Date Tuesday, May 14, 2024 Working time Full-time Ref# 20031254 Job Level Individual Contributor Job Type Experienced Job Field Design & Development Engineering Seniority Level...

  • Senior Software Engineer

    4 weeks ago

    kochi, India Xerox Full time

    General Information Press space or enter keys to toggle section visibility City Kochi State/Province Kerala Country India Department Design & Development Engineering Date Tuesday, May 14, 2024 Working time Full-time Ref# 20031254 Job Level Individual Contributor Job Type Experienced Job Field Design & Development Engineering Seniority Level...

  • Product Engineering, Senior Associate

    4 weeks ago

    Kochi, India Alight Full time

    Our storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives...

  • Sr.Associate - Presales (Global)

    2 weeks ago

    kochi, India Cavli Wireless Full time

    Sr.Associate - Presales (Global) Role: Senior Associate-Presales (Global)o Seniority Level: Mid-Senioro Work Experience: 2-5 YearsCompany DescriptionCavli Wireless is a leading provider of IoT connectivity management technology, specializing in smart IoT module, network access solutions, and modem + connectivity management cloud. Our unique...