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Senior Associate

3 months ago


Kochi, India Alight Solutions Full time

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital (‘Divested Group’). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.



Job Description

Oversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines. Manage client delivery across Tax filing Shared Services and work to mitigate escalations. Respond to Client and Client Team inquiries.

Provide support and guidance for all implementations and go lives

Performs audits, analysis data, reconcile and balance payroll tax results, for all on and off cycle processing’s and adjustment runs

Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends intervention procedures and communicates variances

Analyzes Tax Profiles (including registration processes and POAs)

Completes company/client setups in Tax Systems

Participates in client testing (either new clients or projects)

Analyzes compliance issues

Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed

Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery

Build good relationships with all lines of businesses where appropriate

Participates in projects and activities as needed and assigned

Ability to make timely and complex recommendations using technology, accounting theory and methods

Research and resolution of all unexpected errors and or changes in Agency processes.

Identifies and resolves escalations or complex tax filing issues and errors.

Ability to identify and support solution of defects associated with patterns, trends, and root cause analysis.

Communicates effectively with internal partners to problem solve, analyze, and resolve tax filing related issues.

Escalate non-compliance of processes and procedures.

Support internal and external audits.

Support SOP research and documentation.

Support testing and maintenance of tax filing software

Education and Experience

Strong analytical and problem-solving skills

Detail-oriented, organized and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines

Accounting/Account Reconciliation experience

Proficient in Microsoft Office, Advanced Excel – pivots, vlook-ups, concatenate

Requires the ability to interact with others in multiple locations globally.

Self-motivated and a willingness to learn.

Demonstrated strong verbal & written communication skills required.

2+ Years of Payroll Tax Filing experience (US and/or Canada)

2+ years’ experience with tax filing software required.

Master Tax experience desired

ADP Smart Compliance experience desired