MS Dynamics CRM Architect

18 hours ago

Bengaluru, India Emperen Technologies Full time

Role Description :

This is a contract hybrid role for a MS Dynamics CRM Architect at Emperen Technologies.

The MS Dynamics CRM Architect will be responsible for solution architecture, consulting, business process analysis, presales activities, and customer relationship management.

The role is based in Bengaluru, with the option for some remote work.

Qualifications :

Experience : 14 +years (10 + years' experience in MS Dynamics CRM.

Immediate joiner will prefer.

Desired Skills :

  • Experience in Health Domain

  • Certifications in MS Dynamics & Power platform.

  • Experience with Continuous Integration Tools and Techniques

  • Out of box thinking is anticipated.

Qualification :

Mandatory Skills :

  • Work with clients to understand requirements and align technology with business strategy and goals.

  • 10 + years' experience in MS Dynamics CRM.

  • Experience working as MS Dynamics Architect for at least two complete CRM implementation.

  • Good Experience working on Customer Service modules.

  • Good experience working and architecting applications on Power Apps and Power Automate.

  • Good experience integrating with external and Internal systems using Azure APIM or similar middleware.

  • Good experience integrating with external & internal systems using Service Bus, Logic Apps & Azure Functions.

  • Experience in Managing client communication and delegating tasks and responsibilities to appropriate personnel, including managing client expectations, foreseeing risks and reporting them.

  • Experience in writing associated documents including HLD, LLD etc.

  • Understanding and managing NFR for the project.

  • Understanding of Configuration Management, Release Management and Merging process to be followed in the project.

  • Experience with source control management systems and continuous integration/deployment environments.

  • Internally motivated, able to work proficiently both independently and in a team environment.

  • Proven communication skills with both internal team members and external business stakeholders.

  • Strong initiative to find ways to improve solutions, systems, and processes.

  • Lead the team by giving the required technical and functional knowledge.

  • Demonstrate Customer Focus, active listening and consultative approach.

  • Coach, mentor, motivate and supervise team members.

  • Strong analytical skills with excellent problem solving abilities.

  • Should have good communication, leadership and team handling skills.

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