Language expert-spanish or mandarin or dutch or french or cantonese for mumbai or pune location

2 days ago


Mumbai, India Anlage Infotech Full time

Hi,Greetings for the day,Urgently looking out for candidates for Dutch or French or Spanish or Cantonese or Mandarin Language Expert with one of my esteemed client for Mumbai & Pune location.Position: Language Expert-Dutch or French or Spanish or Cantonese or MandarinLocation-Mumbai or PuneYears of experience-5-7 Years***Only looking out for immediate joiners***Job Description Global L2 Support Dutch or French or Spanish or Cantonese or Mandarin Language ExpertLocation Global Remote APAC Region PreferredDepartment Global IT Service ManagementRole SummaryThe Global L2 Dutch or French or Spanish or Cantonese or Mandarin Language Expert provides multilingual technical support and translation for Dutch or French or Spanish speaking users across APAC ensuring smooth communication cultural precision and timely incident resolutionKey ResponsibilitiesProvide L2 bilingual technical support for applications systems and infrastructureTranslate technical and business communications between English and Dutch or French or Spanish or Cantonese or MandarinServe as liaison for incident problem and change management in Dutch or French or Spanish or Cantonese or Mandarin speaking regionsPrepare and review bilingual documents such as SOPs FAQs and release notesCollaborate with L3 teams to resolve complex issuesSupport regional rollout and localization initiatives for APAC clientsConduct language quality checks and ensure translation alignmentMaintain accurate bilingual ticket records in ITSM platformsOffer guidance on language sensitivity and cultural appropriatenessTrack and report recurring issues impacting Dutch or French or Spanish or Cantonese or Mandarin speaking usersParticipate in performance reviews and improvement planning sessionsProvide translation assistance for executive communication and status reportsQualificationsBachelors degree in IT or LinguisticsNative or fluent in Dutch or French or Spanish or Cantonese or Mandarin and EnglishMinimum 5 years of experience in L2 technical support or bilingual translation rolesGood understanding of ITSMITIL frameworkStrong cross-cultural and analytical skillsSkillsMandatory Skills : Jira Service Desk, Servicedesk, Windows ServerIn case you are interested in the above mentioned requirement would request you to kindly fill in the details mentioned belowTotal Years of experience:Relevant experience in Dutch:Relevant experience in Spanish:Relevant experience in French:Relevant experience in Cantonese:Relevant experience in Mandarin:Relevant experience in L2 Support:Relevant experience in Jira Service Desk:Current CTC:Expected CTC:Alternate email id:Alternate contact number:Date of Birth (Date-Month-Year)Highest qualification & year of passing:Current Location-Preferred Location-Immediate Joiner (Yes/No)-Interested candidates can shared across their updated resume at



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