SAM Analyst

SAM Analyst Full Time Brigade World Trade Center Sales office 5, , Rajiv Gandhi Salai, Tirumalai Nagar, Perungudi, Chennai, Tamil Nadu , India With Professional Experience 12/17/25 About Hapag-Lloyd With a fleet of modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13. employees and offices in countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of liner services worldwide ensure fast and reliable connections between more than ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2. employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations. The Role Software Asset Management (SAM) function is crucial role to ensures every software asset is compliant, cost-efficient, properly procured, centrally governed, and strategically aligned with business needs, without compromising on quality or industry standards. SAM Analyst will play key role in managing and optimizing Hapag-Lloyd’s software and SaaS assets throughout their lifecycle. The role ensures compliance with licensing agreements, cost efficiency, and data accuracy while supporting procurement, audit, and renewal processes. Key Responsibilities & Tasks Assist in establishing and maintaining a comprehensive SAM Framework for all software and SaaS applications across the organization. Maintain accurate and up-to-date software & contract inventory, ensuring data quality within SAM tools and CMDB systems. Track and manage software entitlements, usage, renewals, and compliance to prevent overspend and license violations. Work with 3rd party SAM tools like Flexera, Nexthink to analyze software usage and prepare license position reports. Support audits and compliance initiatives with accurate software inventory, license documentation Create and maintain dashboards and reports that provide transparency into software utilization, compliance, and portfolio health. Help evaluate and onboard new software solutions, ensuring compliance with IT and SAM governance standards. Collaborate with Procurement and Vendor Management teams during renewals, true-ups, negotiations, and sourcing decisions by providing data-driven insights. Identify opportunities for license optimization, including reharvesting, right-sizing, subscription cleanup, and software rationalization to reduce cost. Monitor unauthorized, unlicensed, or end-of-life software to reduce compliance risks. Contribute to continuous improvement by recommending process enhancements and enabling automation to streamline SAM operations. Track SaaS usage, inactive accounts, over-licensed subscriptions, and cloud marketplace purchases, ensuring proper license utilization and BYOL governance. Behaviours & Approach Strong analytical and problem-solving skills Team-oriented with excellent communication and collaboration skills Ability to build pro-active, co-operative working relationships with customers, peers and key stakeholders based on respect and teamwork Ability to act under pressure and to manage efficiently crisis situations Able to evaluate information, identify key issues and formulate conclusions based on sound, practical judgment, experience, and common sense Work Experience Strong knowledge of enterprise software licensing (Microsoft, AWS, IBM, SAP & major SaaS providers. Proficiency with SAM tools such as Flexera, Snow, ServiceNow SAM Pro, Nexthink, or equivalent. Strong analytical and data reconciliation skills using Excel, QlikSense, or equivalent tools. Experience with software compliance, audit preparation, and ELP generation. Understanding of IT asset lifecycle management and discovery tools (SCCM, Intune, Tanium, etc.). Strong communication skills for working with Procurement, Finance, Security, and external vendors. Ability to interpret contracts, entitlements, and licensing terms. Educational Qualifications & Certifications Bachelor’s or master’s degree in computer science, Engineering, or related discipline English language – expert proficiency CSAM (IAITAM) – Foundation in SAM lifecycle and compliance. ITIL 4 Specialist: ITAM – For process alignment and governance. Microsoft / AWS Licensing Specialist What we offer Competitive salary Self & Family Health Insurance Global Staff Bonus Employees’ Deposit Linked Insurance Scheme (EDLI) Learning & Development through HL Academy Leave Travel Allowance Recreation facilities Privilege, Casual and Sick leaves Contact person Kalai Priya Kumar Share this job Imprint | Privacy Policy