Relationship Executive
1 month ago
We are currently looking out for a dynamic, spirited and convincing Student Relationship Executives.
Roles and responsibilities:
- Generate leads from database and map them appropriately.
- Handle inbound as well as outbound communication with potential prospects.
- Help solve queries and concerns related to the programs/courses.
- Route the leads to the appropriate department.
- Establishing and maintaining good report with existing as well as prospective students.
- Provide clear and concise details of the product/program/course as well as explain the entire admission process.
- Become a point of contact between the students/parents and the admissions team.
- Impart initial counselling to the students/parents when required in order to help them decide which would be the best program/course for them.
- Encourage student/parent walk-ins to the institute.
- Prepare daily reports and MIS Student Services.
Criteria:
- Must be fluent in English and possess excellent communication & customer service interpersonal skills.
- Should have a strong convincing and negotiating ability.
- Basic knowledge of MS Office and other applications
Educational Qualification: Graduate and above
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