iDestiny - Apple Premium Partner | Retail Operations Manager

2 days ago


Thrissur, India iDestiny - Apple Premium Partner Full time
Job Description :

Operational ExcellenceEnsure all retail operations are conducted efficiently, adhering to cost-effective methods without compromising quality.Oversee day-to-day operations across 25+ exclusive brand stores, ensuring smooth functioning and alignment with organizational goals.

Team Building and LeadershipDevelop and strengthen both front-end and back-end teams to achieve operational excellence and deliver exceptional customer experiences.Lead and support executives across the cluster, fostering a high-performance culture.

Process Improvement and ComplianceContinuously improve operational management systems, processes, and best practices to enhance efficiency and productivity.Ensure compliance with all legal, safety, and corporate regulations across the cluster.

Business Expansion and Market IdentificationIdentify key markets for business expansion, supporting the organization’s strategic growth objectives.Leverage market insights to inform business strategies and opportunities.

Financial and Business PerformanceDrive like-for-like store growth and ensure the achievement of annual business targets.Develop annual financial projections and take ownership of meeting or exceeding targets.Ensure profitability by maintaining healthy EBITDA margins across the cluster.

Strategic Planning and ExecutionCollaborate with senior management to create and implement strategies that support long-term business growth.Monitor and analyze key performance indicators (KPIs) to ensure continuous improvement and operational success.

This role demands a proactive leader with strong analytical skills, operational expertise, and the ability to adapt in a dynamic retail environment. The ideal candidate will embody a results-driven mindset with a passion for delivering excellence.

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