Head of Logistics

4 weeks ago


bangalore, India Cureskin Full time

Cureskin is an consumer-health brand that provides personalized skin & hair-fall treatments. We operate through our mobile app in India and apply advanced AI to automatically detect skin issues from photos, work with dermatologists to design personalized treatments, and dispense our own branded products (cosmeceutical + pharmaceutical).

We are looking for a leader who can head the Logistics function, with a minimum of 10 years of prior experience in a Logistics function.

As Head of Logistics of Cureskin you will:

● Liaison with Third-party Logistic Providers and Warehouse partners to reduce delivery timelines to customers and ensure best delivery experience

● Minimize RTO (Return to Origin) cases by working with technology team, logistic vendors by analyzing, developing strategies and driving implementation to improve delivery success rate.

● Work with data providers, analysts and technology team to understand pin-code level performance of various courier partners and drive improvements.

● Reduce overall logistics costs in the Company while maintaining short-delivery timelines and high delivery success rates.

● Own end-to-end processes, TATs, customer-experience and cost for orders from order dispatch to final customer delivery.

● Design, Maintain and Improve SLAs for operational excellence and delivery performance across PAN-India customer locations from company Warehouses, including first-mile and last-mile delivery.

Who You Are

● An experienced professional in expertise in handling logistics partners and processes with over 10 years of experience in this domain

● A cross-functional and team-player who can think and execute at multiple levels, strategic as well as tactical, be hands-on and at the same be able delegate and grow the team as the business grows.

● A prior experience in a Logistic function for atleast 10 years is required.



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