SF Senior Solution Engineer
2 days ago
Contract type: Full time
Introduction to Role:
The Sr. Salesforce Architect reports to the Carrier Commercial Refrigeration (CCR) Salesforce Center of Excellence Digital Sales and Service Lead. The position is responsible for providing strategy leadership and owning the architecture of existing Salesforce environments and software solutions plus new product implementations that are aligned to CCR’s business goals and objectives. The Architect will also lead Salesforce technical assessments and decisions on Org simplification strategies, new ServiceMax and/or Salesforce product implementations, and approaches to complex ecosystems with other technologies in the areas of IoT, ERP, MES, PLM, and others. He/she will provide input and will help define the long term CCR digital customer experience strategy.
He/she will collaborate and work closely with CCR Product management, Engineering, and Implementation teams to meet roadmap and new initiative commitments. This involves formalizing requirements, designing, coding, testing, implementing and supporting software solutions within specific time frames and budgets. He/she will also make build vs. buy recommendations as a part of future digital solution opportunities.
Responsibilities
Lead the delivery of the architecture designs and solution strategy for existing and new Salesforce implementations
Provide leadership for Salesforce technical design functions on initiatives with varying size and complexity
Leads the development of standards, artifacts and tools and provides architecture oversight and governance
Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives
Effectively communicates status of technical roadmaps and with key stakeholders
Helps manage and mentors’ application architects and engineering teams from planning thru deployment iterations
Develops a Salesforce Orgs simplification strategy
Engages with dedicated Scrum teams with the ability to lead any Scrum ceremony (Sprint planning, sprinting, demos, retrospective, daily stand-up’s)
Engages and works collaboratively with the Application Managed Services team for support, incident response escalations, and tracking of team KPI’s
Definition and continuous measurement of KPI’s to assess the overall health of each implementation such as first-time fix, technician utilization, mean time to repair, and others
Coaches and mentors across the organization with contemporary software technologies, methodologies, and practices
Actively drives change throughout the organization by demonstrating contemporary ways of working
Qualifications
Bachelor’s Degree in Computer Science, Software Engineering, or related business discipline(s).
A minimum of 8 years’ experience with the following Salesforce products and technologies; certifications preferred:
Sales Cloud, Service Cloud, CPQ, Conga, Marketing Cloud, Force.com and FSL (or equivalent solution like ServiceMax)
Platform App Builder, Platform Developer
Data Architecture and Management Designer and Integration Architecture domains
Lightning Container, Lightning UX Builder, Lightning Flow including Process Builder and Cloud Flow Designer
Entitlement, Role Based Access Control, and Permission Sets
Wave and Einstein Analytics and Data cloud
Integration middleware like Mulesoft / Boomi or SAP CPI
A minimum of 8 years of experience using Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Page/Components, Test Classes, schedule jobs, batch jobs and email services.
A minimum of 8 years of experience in packaging and deploying applications, deploying meta-data between environments using ANT and change sets.
Minimum of 5 years of proven, hands-on experience in Agile methodologies in a working environment – demand prioritization, planning, and execution to deliver software solutions
Demonstrated knowledge of DevOps and CI/CD principles; Copado knowledge will be a plus during selection
Demonstrated success working in a team environment and ability to collaborate cross-functionally and in different geographic locations
Ability to effectively manage and motivate high performing software teams
Exceptional communication and organization skills to manage diverse stakeholder relationships
Proven ability to manage multiple initiatives and teams simultaneously
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
Our Commitment to You
At Carrier Commercial Refrigeration, our employees' expertise, creativity, and passion drive us. We cultivate a workplace that attracts top talent, fosters teamwork, and fuels innovation. Diversity and inclusion are at our core, ensuring everyone feels they belong. We offer enriching careers and value your feedback, always striving for improvement.
Join us and make a difference.
Carrier Commercial Refrigeration is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.
Apply Now
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