Aug'25: Customer Support

2 days ago

Gurugram, India Waste Management Full time

I. Job SummaryTo perform intermediate level tasks / activities related to the process / business the employee is aligned with.II. Essential Duties and Responsibilities  Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications   Any graduate can apply. B. Preferred Qualifications   1 year or more experience can be considered. IV. Physical RequirementsListed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Repetitive Motions Eye/Hand/Foot Coordination Sitting Talking Hearing Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.V. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.  

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