Wfm genesys developer

Responsibilities for the role include but are not limited to Ability to conduct Business and Technical Workshop for iWD and or Digital media channels Email Chat Social etc Acting as a Technical Lead for complex Genesys Solutions implementation projects Solution Architecture and Design preparing and leading design workshops with customer technical teams...

Job Summary We are seeking a dynamic and experienced Manager – Workforce Management (WFM) to lead and optimize workforce planning operations across our customer support or operations functions. The ideal candidate will have deep expertise in volume forecasting, capacity/resource planning, scheduling, real-time management (RTM), and reporting, along with...

Exp Req: 5 to 12 years of experience. Job Locations: Bangalore, Hyderabad, Chennai, Delhi. Key Skills: * Realtime & Historical reporting analytics * IVR Bots, Chatbots, Speech analytics, Workforce Management * Experience with CRM integrations such as Salesforce, SAP * Agent scripts * Good analytical and communication skills. Project Overview: We are seeking...

Company Description Miratech helps visionaries change the world We are a global IT services and consulting company that brings together enterprise and start-up innovation Today we support digital transformation for some of the world s largest enterprises By partnering with both large and small players we stay at the leading edge of technology remain...

Hello, Greeting's from Zetta Mine!!! Job Title: Genesys Architect / Senior Genesys Engineer Experience Required: 13+ Years (with minimum 8+ years in Genesys solutions) Location: Pan India Notice Period: Immediate Joiners Job Summary We are seeking an accomplished Genesys Architect with over 13 years of IT experience and deep expertise in Genesys Cloud and...

Contact Center - GENESYS CLOUD Primary Location: Noida / Chennai / Bengaluru / Hyderabad / Pune Experience: 14+ years Position Overview (Job Summary): The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements...

At Enterprise Minds , we empower businesses through intelligent systems, data-driven solutions, and agile digital transformation. Headquartered in San Ramon, California, with thriving tech hubs in Hyderabad and Pune , we are a fast-growing company redefining how AI, ML, and automation drive real-world results. Why Work with Us? Innovation-First Culture :...

Job Title: UKG Pro WFM Boomi Integration Developer Location: Remote Experience: 1–5 Years Job Description: We are looking for a UKG Pro Workforce Management (WFM) Boomi Integration Developer to design, develop, and support integrations between UKG Pro / Dimensions and other enterprise systems using Dell Boomi . The ideal candidate should have hands-on...

Job Title: Workforce Planning Manager/Lead (WFM)– Contact CenterExperience: 8 + YearsIndustry: BPO / Contact Center / Customer Service OperationsAbout the RoleWe are seeking an experienced Workforce Planning and Forecasting professional to join our contact center operations team. The ideal candidate will be responsible for developing accurate headcount...

Role: Genesys Pure Engage (WFM)Location: Chennai/BangaloreEXP: 6+YearsProffered only short Joiners (Serving Notice period, Immediate, 1 Month) Skills iWD experience is mandatory. (Intelligent Workload Distribution) Genesys PureEngage Platform Knowledge: Possessing a comprehensive understanding of the Genesys PureEngage platform architecture, including its...