Regional Retail Trainer

3 weeks ago

Bengaluru, Karnataka, India Kushal's Fashion Jewellery Full time

As a Regional Retail Trainer, you will deliver effective training and develop our retail team to achieve their targets and contribute to the overall success of our organization.

Responsibilities:

● Conduct engaging and interactive training sessions for retail teams both in-person and remotely.

● Provide in-depth product knowledge training to ensure the retail team is equipped to confidently present and sell our products.

● Deliver training on sales techniques, negotiation skills, customer service, and other relevant skills to enhance the retail team's performance.

● Conduct onboarding training sessions for new hires and familiarizing them with company policies, procedures, and product knowledge.

● Assess the performance of the sales team during training sessions and provide constructive feedback and coaching to address performance gaps.

● Work closely with store and cluster managers to align training initiatives with sales goals and identify specific training needs.

● Maintain updated records of training curriculum and material.

Skills Required:

● Bachelor's degree in a relevant field or equivalent practical experience.

● 2-5 years' experience as a retail trainer, sales trainer, or in a similar training role.

● Strong knowledge of retail industry practices, sales techniques, and customer service principles.

● Excellent communication and presentation skills

● Ability to design and deliver effective training programs, utilizing a variety of training methods and techniques.

● Proficient in MS Office suite and other training software/tools.

● Strong analytical and problem-solving skills

● Flexibility to travel within the assigned region as required.

● Languages: English, Kannada & Hindi

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