Call Center Executive

3 weeks ago


Hyderabad, India Multiplier AI Full time

Job Title:
Call Center Executive (Proficient in Hindi, Rotational Shifts)

Location:
Hyderabad

Job Type:
Full-Time

Shift
: Rotational Shifts (Day/Night)

Job Description:

We are seeking a highly motivated and customer-focused Call Center Executive who is proficient in Hindi and comfortable working in rotational shifts. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer queries, and providing exceptional customer service in a professional and friendly manner.

Key Responsibilities:

Manage large volumes of inbound and outbound calls in a timely manner.

Identify customer needs, clarify information, and provide solutions or alternatives to resolve issues.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Follow communication scripts and guidelines to ensure consistent service delivery.

Escalate unresolved queries to appropriate departments when necessary.

Keep records of customer interactions, transactions, comments, and complaints.

Meet personal/team qualitative and quantitative targets.

Adhere to all call center procedures and policies, ensuring compliance with company standards.

Requirements

Proficiency in Hindi (Mandatory).

Basic proficiency in English (Preferred).

Willingness to work in rotational shifts (including nights and weekends).

Strong verbal communication and active listening skills.

Ability to multi-task, set priorities, and manage time effectively.

Previous experience in a call center or customer service role is a plus but not mandatory.

Problem-solving attitude and patience when handling customer queries.

Basic computer skills (typing, navigating software, etc.).

Benefits

Competitive salary with performance-based incentives.

Health insurance and other employee benefits.

Opportunity for career advancement.

Paid training and continuous development opportunities.

Supportive work environment.


  • Call Center Executive

    3 weeks ago


    Hyderabad, India Talent Corner Hr Services Full time

    Responsive and empathetic Call Center Executive. Need quick thinking and calm communication to manage emergency calls. You will be the first point of contact for individuals in distress, ensuring prompt coordination with emergency services. Required Candidate profile Prior call center or emergency dispatch experience is a plus. excellent communication...

  • Call Center Executive

    24 hours ago


    Hyderabad, Telangana, India Multiplier AI Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Call Center Executive (Proficient in Hindi, Rotational Shifts)Location:HyderabadJob Type:Full-TimeShift: Rotational Shifts (Day/Night)Job Description:We are seeking a highly motivated and customer-focused Call Center Executive who is proficient in Hindi and comfortable working in rotational shifts. The ideal candidate will be responsible for...

  • Call Center Executive

    3 weeks ago


    Hyderabad, India La Belle Body Care Pvt Ltd Full time

    Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 2 years of experience (at least one year of telecalling experience) Responsibilities Should have good oral and written communication Should possess good interpersonal skills Responsible to handle the incoming and outgoing calls...

  • Call Center Executive

    2 weeks ago


    Hyderabad, Telangana, India La Belle Body Care Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description:We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 2 years of experience (at least one year of telecalling experience)ResponsibilitiesShould have good oral and written communicationShould possess good interpersonal skillsResponsible to handle the incoming and outgoing...


  • Kukatpally, Hyderabad, Telangana, India Ciel HR Full time

    Call Center Executive 1) Responsible to handle Inbound and Outbound calls. 2) Responsible to handle calls to generate the leads. 3) Responsible to interact with customer and maintain rappo with patient. 4) Responsible to follow-up with customer to ensure to consult at clinic. **Required skills and qualifications** 1) Any Graduate 2) Preference will be...

  • Call Center Executive

    24 hours ago


    Kondapur, Hyderabad, Telangana, India MedUnited Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Description – Call Center ExecutiveCompany: Lab IQ/ MedUnited HospitalsLocation: Kondapur , HyderabadEmployment Type: Full-timeAbout Lab IQLab IQ is a fast-growing diagnostic and healthcare services brand committed to delivering accurate, timely, and patient-centric laboratory testing solutions. We aim to improve healthcare access through innovation,...

  • Call Center Executive

    3 weeks ago


    Hyderabad, India Fourth Act Studios Full time

    Fourth Act Studios is India's first dedicated Previsualization and Animation company. We collaborate with leading directors, production houses, and brands to deliver high-quality previs, animation, and cinematic storytelling. Role Overview We are seeking aCall Center Executivewho will act as the first point of contact for Fourth Act Studios. The role focuses...

  • Call Center Executive

    2 weeks ago


    Hyderabad, Telangana, India Fourth Act Studios Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Fourth Act Studios is India's first dedicated Previsualization and Animation company. We collaborate with leading directors, production houses, and brands to deliver high-quality previs, animation, and cinematic storytelling.Role OverviewWe are seeking aCall Center Executivewho will act as the first point of contact for Fourth Act Studios. The role focuses...


  • Attapur, Hyderabad, Telangana, India Germanten Hospital Full time

    **Job Summary**: The Call Center Executive is responsible for providing excellent customer service by answering calls, scheduling appointments, addressing patient queries, and coordinating with hospital staff. **Key Responsibilities**: - **Appointment Scheduling**: Schedule, reschedule, or cancel appointments, and provide information about doctors and...

  • Call Center Executive

    2 weeks ago


    Hyderabad, India CIEL HR Services Full time

    **ROLE - CALL CENTER EXECUTIVE** **ROLES AND RESPONSIBILITIES** - Process appointment booking. - Maintain records of Calls and appointment booking. - Building up a Good Image - Effective and timely communication - Handle different patients - Always maintain good telephone etiquette **EXPERIENCE- **1 year to 3 years **Skills - **Strong Communication...