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SBS India TLM 150234
1 month ago
Position Description
Work on inbound calls for queries for small business clients. Serve as subject matter expert for small business clients.
Develop and leverage a broad understanding of ADP products in support of client needs.
Take ownership and provide end to end solutions for clients
Strong focus on creating Positive Defining moments in every client interaction.
Resolve routine customer concerns with pre-defined solutions while looking for solutions that will allow our customers to focus on their core business.
Should be willing to work in rotational shift (US Shifts)
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