Sbs Teledata Buffer 152034

2 weeks ago

Pune Maharashtra, India ADP Pvt Ltd - India Full time

Must to have excellent communication skills
- Most to have 3 to 8 years of experience in International Inbound/Outbound voice support
- Should have strong understanding Voice KPIs like Productivity, Quality, AHT, C-SAT, NPS, ACR etc.
- Should be an immediate joiner
- Should be open to work in US time zone
- Should have good knowledge of MS office, outlook etc.
- Strong client service skills and active listening skills
- Capacity to prioritize and complete tasks and project work within assigned timelines
- Ability to organize, prioritize & manage work tasks and follow up in a timely manner
- Independent thinker who is highly motivated and possesses an intrinsic passion for quality
- Ability to work in a constantly changing environment and consistently achieve quality standards

#LI-DNI
- Must to have excellent communication skills
- Most to have 3 to 8 years of experience in International Inbound/Outbound voice support
- Should have strong understanding Voice KPIs like Productivity, Quality, AHT, C-SAT, NPS, ACR etc.
- Should be an immediate joiner
- Should be open to work in US time zone
- Should have good knowledge of MS office, outlook etc.
- Strong client service skills and active listening skills
- Capacity to prioritize and complete tasks and project work within assigned timelines
- Ability to organize, prioritize & manage work tasks and follow up in a timely manner
- Independent thinker who is highly motivated and possesses an intrinsic passion for quality
- Ability to work in a constantly changing environment and consistently achieve quality standards

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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