SBS Teledata BPO I 150636
2 weeks ago
Job Description:
- Work on inbound calls to assist small business clients with their queries.
- Act as a subject matter expert for small business clients.
- Develop a comprehensive knowledge of ADP products to support client requirements.
- Take responsibility and deliver complete solutions to clients.
- Emphasize creating Positive Defining moments in each client interaction.
- Address common customer issues using predefined solutions and seek ways to help customers focus on their main business.
- Must be willing to work in rotational shifts (US Shifts)
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Sbs Teledata Buffer 152034
2 weeks ago
Pune, Maharashtra, India ADP Pvt Ltd - India Full timeMust to have excellent communication skills Most to have 3 to 8 years of experience in International Inbound/Outbound voice support Should have strong understanding Voice KPIs like Productivity, Quality, AHT, C-SAT, NPS, ACR etc. Should be an immediate joiner Should be open to work in US time zone Should have good knowledge of MS office, outlook etc. Strong...
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SBS Teledata Buffer 152316
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