Operations Assistant

6 days ago


mumbai, India Golden Quartz - The Crystal Hub Full time
About Us:
Golden Quartz - The Crystal Hub specializes in manufacturing and selling natural crystal products such as amethyst and rose quartz. Our products range in various forms, including crystal spheres and other natural crystal items. We pride ourselves on providing high-quality products and excellent customer service.
Job Description:
We are seeking a dynamic and adaptable Operations Assistant to join our team. This role is pivotal in ensuring smooth operations in our small but growing business. The successful candidate will work closely with the team, particularly assisting in taking down orders, understanding the business processes, packing orders, and ensuring timely dispatch.
Responsibilities
Assist in taking down and processing orders for our natural crystal products.
Gain an understanding of the business operations to effectively manage order processing.
Pack orders meticulously to ensure safe and secure delivery of products.
Coordinate with shipping partners to ensure timely dispatch of orders.
Maintain accurate records of orders, dispatches, and stock levels.
Handle customer inquiries related to orders and dispatch status.
Adapt quickly to various tasks and challenges in a dynamic work environment.
Support the team in other administrative and operational tasks as required.
Qualifications
High school diploma or equivalent; additional education or training in business administration or related fields is a plus.
Strong organizational skills and attention to detail.
Excellent communication skills, both written and verbal.
Ability to learn quickly and adapt to new tasks and processes.
Proficiency in using basic computer applications (e.g., MS Office, email).
Previous experience in order processing, packing, or dispatch is preferred but not required.
A proactive and positive attitude towards work and team collaboration.

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