Chat Support Specialist

3 weeks ago

Chennai, India Prodapt Full time
We are looking for Chat Process Associates with strong communication and sales skills to join our customer Chat Support Team.
Work Location: Thoraipakkam, OMR Chennai
Shift: Night Shift
Responsibilities:
Handle customer queries via chat with professionalism and empathy
Promote and upsell products/services wherever applicable
Ensure high-quality customer experience with timely responses
Achieve sales and support targets
Requirements:
Graduate in any stream
Excellent written communication skills (English proficiency required)
Strong persuasion & sales aptitude
Ability to multitask and work in a fast-paced environment
Minimum 1 to 2 years of prior experience in sales/chat support.
Telecom Billing is preferred.

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