Chat Support Specialist

3 weeks ago


Chennai Tamil Nadu India, Tamil Nadu Prodapt Full time

We are looking for Chat Process Associates with strong communication and sales skills to join our customer Chat Support Team.


Work Location: Thoraipakkam, OMR Chennai

Shift: Night Shift


Responsibilities:

Handle customer queries via chat with professionalism and empathy

Promote and upsell products/services wherever applicable

Ensure high-quality customer experience with timely responses

Achieve sales and support targets


Requirements:

Graduate in any stream

Excellent written communication skills (English proficiency required)

Strong persuasion & sales aptitude

Ability to multitask and work in a fast-paced environment

Minimum 1 to 2 years of prior experience in sales/chat support.

Telecom Billing is preferred.


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