Assistant Manager

1 month ago


jaipur, India Tata Communications Full time

Purpose - Broad objective of the role

Customer Project Manager

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

* Responsible for end to end delivery of project goals in circle.
* Customer management in circle
* Cost management in circle
* Qualitiy assurance of services being delivered
* Risk management by assuring risk register in maintained and monitored
* Adhering to project schedule
* Vendor management in circle
* Maintaining customer reports and communication

Minimum qualification & experience

Graduation with 4-7 years of relevant experience

Other knowledge/skills

Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

Key Responsibilities

Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling  Identify day to day manual activities, repeat tasks and leading the effort to automate them. Circle customer interactions for close coordination of project E2E delivery. 100% compliance for OHS Quality Assurance Monthly AT and WCC sign-off

Technical Competencies

* Good understanding of 4G/5G Technology
* Understanding of Transmission equipment
* Project Management Knowledge skills

Knowledge / Skills



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