Delivery Leader–

About Position:

As a Delivery Leader, you will be responsible for leading and managing the delivery team to ensure the successful delivery of high-quality solutions to clients. You will be the primary point of contact for clients and will work closely with them to understand their requirements, provide guidance, and ensure that projects are completed on time, within budget, and to the highest standards. You will also be responsible for supporting hiring and growing the cloud footprint of the Business Unit.

• Role: Delivery Leader– (Health Care & Life Science)
• Location: Bengaluru
• Experience: 17-25 Years
• Job Type: Full Time Employement

What You'll Do:

• Lead and manage the delivery team, overseeing project managers, developers, and architects specializing in Salesforce delivery, migration.
• Role involves supporting hiring and training initiatives to enhance the team's capabilities and ensure exceptional service delivery.
• Work closely with clients to meet their needs and effectively manage their expectations. Engage in delivery governance forums, collaborating with the Sales Team on proposals and strategic initiatives to drive success.
• Building strong relationships with key client stakeholders. Leading in account mining activities, ensure cloud solutions align with company standards and exceed client expectations.
• Collaborate with cross-functional teams, for problem-solving and decision-making. Guide & work hands-on with the pursuit team for technical solution design, estimation, planning, commercials and proposal presentation.
• Span of Control: Lead delivery teams of 200 to 250 engineers. Also build and groom next 2 levels of delivery leaders.
• Portfolio: A high-growth portfolio with annual revenue of USD 15M to USD 20M, a significant portion of which will come from winning new deals.
• Operational Efficiency: Track & control operational parameters such as utilization, pyramid, margin with attention to details

Expertise You'll Bring:

• Experience working in the healthcare and life sciences domain preferably working with customers in Clinical, Pharma, Healthcare Payer, Provider domain.
• Understanding of regulatory aspects as applicable to the HLS industry. Good grasp of technology and product engineering to be able to speak customer language in various discussions.
• Managing and leading highly skilled teams, team leaders, and product developers to ensure the timely delivery to customer.
• You will be expected to learn required domain and technology necessary for the program / area of engagement.
• Candidate must possess around 15 years of progressive experience in Delivery Leadership roles for Software development and Salesforce Management Programs.
• Should have proven delivery leadership for a multi-customer portfolio with mix of T&M, fixed price etc.
• Ability to engage with CxOs/VPs/Director level stakeholders
• Ability and willingness to travel for customer meetings (10% to 25% travel)

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."