CSR Analyst Full-Time

ood Written/Communication ENGLISH - 2+ YEars Experience - Should have worked on US calling process 1. Directly clients call as necessary to resolve stuck issues identified. 2. Respond responsibly and effectively to at least a certain section of Zendesk tickets or chats EVEN BEFORE our US team shows up at 8 am. (Eg New Damage claim. Respond: So...

Participates in design of call monitoring formats and quality standards. Performs call monitoring and provides trend data to site management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Participates in customer and client listening programs to identify customer needs and...

- Participates in design of call monitoring formats and quality standards.  Performs call monitoring and provides trend data to site management team.  Uses quality monitoring data management system to compile and track performance at team and individual level.  Performs monitors of customer care email responses.  Participates in...

What we offer: Ø A rewarding career where you will have a platform to share your ideas & work with and learn from our experienced team. Ø Work Location: Jaipur Ø Remuneration: 1.86 - 2.16 LPA Ø Designation: EDI Analyst About the Role: EDI stands for Electronic Data Interchange. This is a semi technical profile which does not include coding...

Company Overview Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering...

Company OverviewWelcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you...

Company OverviewWelcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you...

Mytee Products, a leading supplier of truckparts and cargo control equipment, is seeking a Purchasing and Pricing Analystto join our team. As a Purchasing and Pricing Analyst, you will be responsiblefor managing the procurement process, analyzing pricing data, and developingpricing strategies to ensure that our products remain competitive andprofitable. ...

1. list text hereKey responsibilitiesDeveloping In-depth domain knowledge of E-commerce, Marketplace and Retail.Understanding of business & processes, discussion with key stakeholders & gather requirements.Responsible for doing the Requirements analysis, management and communication.Elicitation and Documentation of Business and Data Requirements (i.e. SRS &...

1. list text here Key responsibilities Developing In-depth domain knowledge of E-commerce, Marketplace and Retail. Understanding of business & processes, discussion with key stakeholders & gather requirements. Responsible for doing the Requirements analysis, management and communication. Elicitation and Documentation of Business and Data...

Requirements •You have a strong proficiency in SQL and the ability to work with large datasets •You have a good knowledge of Google Analytics •You are familiar with tools such as Power BI and Tableau •Strong Excel Skills including VLOOKUP and Pivot Tables (must be able to draw conclusions from Excel data) •Strong analytical skills ...

MAIN DUTIES AND RESPONSIBILITIES●Create business reports and process all data extracts and imports; ensuring accuracy and attention to detail at all times●Collate and produce metrics dashboard for the business leaders.●Analyze/maintain/update the daily/weekly/monthly metrics on an internal system and reporting tools●Provide recommendation and...

• Work with supervisors and management to ensure that all the associates are meeting the quality standards. • Monitor Chats / Voice / Email as per audit forms & identify Fatal & Non-fatal errors. • Identifying historical trends through data analysis to identify agent training needs. • To conduct regular Feedback sessions for Agents. •...

MAIN DUTIES AND RESPONSIBILITIES ●Create business reports and process all data extracts and imports; ensuring accuracy and attention to detail at all times ●Collate and produce metrics dashboard for the business leaders.  ●Analyze/maintain/update the daily/weekly/monthly metrics on an internal system and reporting tools ●Provide...

ResponsibilitiesResponsible for software testing through manual / automation testing of Web/ Product based applicationsCreate test plans, test cases, and/or test scripts required to validate solutionsTake proactive, expert ownership of Quality Assurance role on client and internal projectsTest Execution, Evaluation and Defect ReportingWork closely across all...

Job Description – QA Engineer (Life 400)  KNOWLEDGE/EXPERIENCE • Good Knowledge of insurance and products and processes • Well versed in Life400, imaging systems & MS office software applications • Business analysis, problem solving & facilitation skills • Experience as User Acceptance Tester or Business Analyst in a Life insurance or...

VGL COMPANY OVERVIEW: Vaibhav Global Limited, (VGL) is a well-establishedvertically integrated company, founded in India 35 years ago. Over the years, VGL has built itself to be a vertically integrated retailerwith robust supply chain from designing, manufacturing, distributing, and retailing in most advanced consumer markets of the world.VGL...

VGL COMPANY OVERVIEW:Vaibhav Global Limited, (VGL) is a well-establishedvertically integrated company, founded in India 35 years ago. Over the years,VGL has built itself to be a vertically integrated retailerwith robust supply chain from designing, manufacturing, distributing, andretailing in most advanced consumer markets of the world.VGL operates globally...

Domain expertise either in Jewelry / Luxury Ecommerce required.  Analysing data or insights to determine industry and consumer trends regarding the product and category Creating and developing a strategic long term plan for the development of the category Developing an exit strategy for unsuccessful products Overseeing a team of analysts and other...

Responsibilities Responsible for software testing through manual / automation testing of Web/ Product based applications Create test plans, test cases, and/or test scripts required to validate solutions Take proactive, expert ownership of Quality Assurance role on client and internal projects Test Execution, Evaluation and Defect Reporting ...