Clinical Application Specialist
1 month ago
Job Description:
Multiple locations - Delhi / Chandigarh / Mumbai / Chennai / Hyderabad
Experience - 3-8 years
Roles and Responsibilities :
- Provide Skin Care Product/Devices Demo/Training to Dermatologists/Plastic Surgeons/Clients
- To provide Clinical Case Support during patient treatments at clinics
- To implement and manage customer specific account strategies to drive utilization
- To document and manage all relevant customer activities within the CRM system
- To host customer site visits at reference sites
- To conduct system testing on-site if required
- To troubleshoot product issues at customer sites and identify any product usability issues
- To communicate customer feedback to the appropriate functions in the company
- To document complaints according to QMS processes
- To support the Sales by demonstrating our products to potential customers
- To represent the company and products at trade shows and exhibitions
- To install software upgrades
- When required, to set-up, install and test systems/devices
- To support clinic/hospital staff to test and operate devices/equipment
- To trouble-shoot problems for the customers
- To perform any other task time to time assigned by Reporting Head/Director-Service/Director-Sales/Head Operations
*Preferably looking for candidates who have worked on Skin Care/Dermatology/ Cosmetic Medical Devices/Laser devices or Products in their current or past job roles*.
Immediate Joiner preferred
CTC - 8.0 -12.0 LPA (Depending on the current CTC & Exp level)
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