Production Network Engineer
1 month ago
Job Description :
As a PNE, you will :
- Diagnose problems and drive root cause solutions - wireless, wired & cloud systems.
- Automate issue diagnosis and remediations
- Use acquired knowledge to suggest improvements in technical areas enabling real-time resilient, self healing networks
- Help with deployments
- Perform solution validation testing
- Have the ability to multitask and work under stress
- Both guide and learn from those around you
- You will often be the technical voice of the customer in discussions, advocating for the best technical solution for your customers. You will provide recommendations for design, architecture, and interfaces.
- You will help develop automated issue resolution based on real-time data and logs.
Required Qualifications :
- Attained a Bachelor's degree in a technical discipline (e.g., BSCS, BSEE).
- Have 3-6 years of WiFi testing, automation, technical support, or systems engineering experience.
- Good verbal and written communication skills.
- Have experience with direct customer interactions
Preferred Qualifications :
- 3-6 years of experience supporting wireless solutions.
- Ideally 3+ Year Experience hands-on Wireless support
- Have experience with design, deploying, and supporting IEEE 802.11a/b/g/n/ac (WLAN) solutions.
- Good understanding of protocols and real-world troubleshooting.
- Experience supporting early-stage solutions from alpha customers to market (general deployment).
- Have experience with DNS, radius servers, and DHCP servers.
- Certifications of CCNA, CCNP, CCIE (Wireless), CWNA, CWAP, CISSP
- Experience supporting LAN switches with ethernet protocol IEEE 802.3, Layer 3 (Internet Protocol) routers with BGP, OSPF routing protocols, ARP/ RARP, DNS, VLANs, dot1x, NAT, GRE, radius servers, guest/BYOD solutions, firewall/security solutions, and DHCP servers.
- Additionally, experience in AWS / Microservices / Kubernetes cloud-native application troubleshooting is a PLUS.
- Experience working with Wireless Brands: Aruba, Fortinet, Meraki, Cisco
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