Front Office Executive

1 week ago

new delhi, India Accor Full time

Company Description
Job Description
Supervises and guides Front Desk Associates to ensure that hotel’s policies and procedures are adhered to. Creates a positive and highly motivated working environment that promotes and develops teamwork. Utilizes and develops communication tools and channels for the dissemination of information and workflow in the section. Conducts training of Guest Service Associates as per necessity.

Guest Loyalty

Promptly and actively obtains feedback from guest. In all incidents, provides management and department heads with reports and takes action to avoid repetition of any incidents, accidents, theft and complaints. Ensures that all guests are all pre arrival preparations done for all VIP arrivals. Ensures and provides engaging arrival and departure experience to all guests. Ensures and enroll maximum guests to Le Club. Achieves guest delight through friendly and proficient services at the time of arrival / departure. Must have complete knowledge of membership levels of Le Club Accor program. Enable decision making at guest contact point to ensure guest loyalty.

Operational Processes:

At the start of the each shift, Front Desk Executive must familiarize himself/herself with: Room Situation in the Hotel, Checks on status of room blocks and discrepancies, Front Desk follow ups on expected check ins and check outs, Reports from the end of the previous shift, Correspondence bearing the current shift, Events in the hotel. Ensure clear hand over between the shifts, highlights any cash discrepancy. Ensure that Front Desk associates takes departure time and secure mode of payment from all guests at the time to arrival. Ensure that check ins/ outs are efficient within required time frame and as per defined standards. Ensure all guest entering the hotel are welcomed. Ensure fond farewell is extended to all guests on departure. Handles relevant guest comments or complaints of the hotel guests and inform to the management. Ensure that all internal controls are in place. Encourage Up selling in the hotel. Ensure that Arrival & Departure register is updated as per local laws at all times. Also ensure that ‘C’ forms are made and send as per the local laws. Ensure and check all equipments in Front Office Department are in working condition.

Administration

Ensure all grooming standards are in place and adhered to. Ensures all relevant reports are printed and signed off, filed or handed over to Morning Shift. Ensure that all rebates and paid‐outs are acknowledged by Duty Manager. Checks all guest registration cards for profile, mode of payment and departure time and given to Duty Manager for signature.

Performs all other job assigned by the Management.


Qualifications

Degree or diploma in hotel management


Additional Information
Minimum 1 year of relevant experience in a similar capacity Good communication and customer contact skills Well-presented and professionally groomed at all times

  • Front Office Executive

    2 days ago

    new delhi, India Chinmaya Vidyalaya Vasant Vihar New Delhi Full time

    Company Description Chinmaya Vidyalaya, Vasant Vihar, is a flagship school of the Chinmaya Education Movement, integrating culture, philosophy, and innovative development. With over 10,000 students enrolling yearly and a million graduates, the school combines traditional values with modern academic tools. Located in the heart of South Delhi, it is a CBSE...

  • Front Office Executive

    2 days ago

    New Delhi, India Chinmaya Vidyalaya Vasant Vihar New Delhi Full time

    Company Description Chinmaya Vidyalaya, Vasant Vihar, is a flagship school of the Chinmaya Education Movement, integrating culture, philosophy, and innovative development. With over 10,000 students enrolling yearly and a million graduates, the school combines traditional values with modern academic tools. Located in the heart of South Delhi, it is a CBSE...

  • Front Office Executive

    4 months ago

    new delhi, India Radisson Blu Marina Hotel Connaught Place Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house where we...

  • Front Office Executive

    2 days ago

    new delhi, India Radisson Blu Marina Hotel Connaught Place Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house where we...

  • Front Office Executive

    4 months ago

    New Delhi, India Radisson Blu Marina Hotel Connaught Place Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house where we...

  • Front Office

    3 months ago

    New Delhi, India Innovio Ventures Full time

    We are looking for an Executive to manage our front desk and offer administrative support across the organization. Your duties will include the following: **Key Responsibilities** - Manage front-desk activities, including greeting and welcoming guests positively. - Ensure the office and reception area is tidy and presentable. - Answer, screen, and forward...

  • Front Office Executive

    3 months ago

    New Delhi, India Educare Solution Full time

    Excellent opportunity as "**FRONT DESK EX**." from a well reputed & established CBSE affiliated school located at **Dilshad Garden/Greater Noida West.** Position: FRONT DESK Executive (F) **Salary offered**: Fresher **(Dilshad Garden)**: - up to 30K PM (negotiable) Experienced **(Greater Noida West)**: - up to 40k PM...

  • Front Office Executive

    2 days ago

    Delhi, India Chinmaya Vidyalaya Vasant Vihar New Delhi Full time

    Company DescriptionChinmaya Vidyalaya, Vasant Vihar, is a flagship school of the Chinmaya Education Movement, integrating culture, philosophy, and innovative development. With over 10,000 students enrolling yearly and a million graduates, the school combines traditional values with modern academic tools. Located in the heart of South Delhi, it is a CBSE...

  • Front Office Executive

    2 days ago

    new delhi, India AJ Solution Recruitment Full time

    Job Title: Front Desk Experience: 2-3 YearsLocation: Defence Colony, DelhiDepartment: Administration & FinanceReports to: Office Manager/Accounts Managey Job Overview:The Front Desk & Accounts Executive will be the first point of contact for visitors and clients, providing administrative support to the office and handling basic accounting tasks. The role...

  • Front Office Executive

    6 days ago

    New Delhi, India AJ Solution Recruitment Full time

    Job Title: Front Desk Experience: 2-3 YearsLocation: Defence Colony, DelhiDepartment: Administration & FinanceReports to: Office Manager/Accounts Managey Job Overview:The Front Desk & Accounts Executive will be the first point of contact for visitors and clients, providing administrative support to the office and handling basic accounting tasks. The role...

  • Front Office Supervisor

    3 months ago

    New Delhi, India Radisson Hotel Group Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we...

  • Front Office Executive

    4 months ago

    Delhi, Delhi, India Radisson Blu Marina Hotel Connaught Place - Rooms Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we...

  • Front Office Executive

    3 days ago

    Delhi, India Chinmaya Vidyalaya Vasant Vihar New Delhi Full time

    Company Description Chinmaya Vidyalaya, Vasant Vihar, is a flagship school of the Chinmaya Education Movement, integrating culture, philosophy, and innovative development. With over 10,000 students enrolling yearly and a million graduates, the school combines traditional values with modern academic tools. Located in the heart of South Delhi, it is a CBSE...

  • Front Office Executive

    2 days ago

    Delhi, India Chinmaya Vidyalaya Vasant Vihar New Delhi Full time

    Company Description Chinmaya Vidyalaya, Vasant Vihar, is a flagship school of the Chinmaya Education Movement, integrating culture, philosophy, and innovative development. With over 10,000 students enrolling yearly and a million graduates, the school combines traditional values with modern academic tools. Located in the heart of South Delhi, it is a CBSE...

  • Front Office Executive

    2 days ago

    delhi, India Chinmaya Vidyalaya Vasant Vihar New Delhi Full time

    Company Description Chinmaya Vidyalaya, Vasant Vihar, is a flagship school of the Chinmaya Education Movement, integrating culture, philosophy, and innovative development. With over 10,000 students enrolling yearly and a million graduates, the school combines traditional values with modern academic tools. Located in the heart of South Delhi, it is a CBSE...

  • Front Office Executive

    4 months ago

    Delhi, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Front Office Executive: Resort Job location: - Nashik, Maharashtra **Salary**: - 15,000- 25,000 per month Food and accommodation provided **Experience**: - Total experience: - 5 years of relevant experience. - Minimum experience: - 1-2 years in a front office or customer service role. Education: - Diploma or...

  • Front Office Executive

    3 months ago

    New Delhi, India Global Talent Corner Full time

    **Job Position **:Front office Executive **Job Location **:New Delhi **Required Skills**: - Greet and welcome guests/visitors as they arrive in the office. - Coordinating office activities - Manage phone calls and correspondence - Office property managment / maintence - Purchase & vendor managment - Dispatch & Receiving managment - Blue collar employees...

  • Front Office Executive

    3 months ago

    Delhi, India Daks India Industries Pvt Ltd Full time

    **Job Summary** We require a Female Front Office Executive. **Responsibilities and Duties** We are looking for a pleasant **Female** **Front Desk Representative** to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we...

  • Front Office Executive

    4 months ago

    Delhi, Delhi, India Greduate Full time

    profile-front office executive location-Naraina salary-14k to 17k contact via whatsapp-9051223123 roles and duties: A Front Office Executive typically handles a variety of administrative and customer service tasks, often serving as the first point of contact for visitors and clients. The specific duties can vary depending on the organization, but here...

  • Front Office Executive

    3 months ago

    Delhi, India Southern Travels Pvt Ltd Full time

    **Job description** - You have to manage all Front Office Operations and attend every customer with same importance and attention. - Executes all duties related of the Hotels front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc. - Cashiering duties...