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Appeals Group Manager
5 days ago
BASIC QUALIFICATIONS
- 2+ years of HR experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level- 5-7 years overall experience- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards- Experience in a call center, distribution center, or manufacturing environment- Comfort with high volume workloads, experience with rapid and complex changing work environment, willingness to "roll up your sleeves"- Solutions-focused and comfortable working in an environment which demands strong deliverables- Bias for action, stellar work ethic, and desire to achieve excellence- Proven ability to handle confidential information and escalate issues when appropriate
PREFERRED QUALIFICATIONS
- 5+ years of HR Generalist or HR Specialist in a corporate environment experience- 4+ years of using case management system, reviewing cases, determining appropriate processes and policies that apply to a specific situation, and resolving a case or establishing/executing a case management plan experience- Master's Degree or MBA in HRM or other specialized training in labor/ employee relations- Experience with the Amazon Appeals process- Experience with Case Management- Evidence of career development and/ or evidence of superior performance in previous roles- Experience supporting hourly employee client groups with employee populations of 2,000+
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[Only 24h Left] Group Revenue Manager
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