Net API Technical Support Engineer

3 days ago

Hyderabad, India Thomson Reuters Full time

Thomson Reuters is an Great Place to Work certified Organization" is hiring .Net API Technical Support Engineer having vast experience working in wide variety of API and willing to work with large support team. To provide second level support to internal stakeholders and 3rd party engineers with regard to Thomson Reuters products, and to interact with customers to resolve complex issues. To perform customer site maintenance and repair activities. The role leverages innovative technologies to ensure global consistency of support tasks.

About the role

In this role as a .Net API Technical Support Engineer, you will:

  • Provide engineering expertise on several complex products.
  • Interface with product support groups and development groups.
  • Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools.
  • Provide support for alpha and beta programs.
  • Provide second level support for problem resolution, including reproduction of customer issues.
  • Act as experts in their areas to provide high quality advice about the products assigned to internal stakeholders and 3rd party engineers.
  • Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing.
  • Maintain site documentation.
  • Provide feedback to development and qualification teams.
  • Provide technical training to both front line support teams and 3rd party engineers.
  • Escalate major, elusive or recurrent issues that affect customer satisfaction.
  • Support pre-sales teams in the provision of demonstrations, and provide advice on architectural design, functionality and integration aspects.
  • May work as part of the project implementation team to integrate Thomson Reuters products at customer site.
  • May deliver technology training to customers.
  • Shift Timings: 6:30 PM to 3:30 AM (IST)
  • Work from office for 2 days in a week (Mandatory)

About You

Youre a fit for the role of .Net API Technical Support Engineer, if your background includes:

  • Bachelors or masters degree.
  • 4-6 years of experience.
  • Programming skills in .Net/dotnet or Java.
  • Experience with developing or consuming REST APIs and understanding of API concepts.
  • Experience with API tools like postman, swagger, and technologies like JSON, etc.
  • Experience with API gateway and related concepts like rate limiting, etc.
  • Understanding of OAuth2 and API security patterns.
  • Experience with developer portals.
  • Troubleshooting skills.
  • Good written and verbal communication to communicate with customers.
  • Ability to learn new technologies and processes.

  • C# .Net API Engineer

    1 week ago

    Hyderabad, Telangana, India UPWARDIQ SOFTWARE SOLUTIONS PRIVATE LIMITED Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Skills: C# .Net with Azure APINotice Period: Immediate JoinerJob Description:Mandatory Skills:Extensive experience in design, develop, and manage RESTFUL API gateways using Azure API Management services.Experience in Implementing integration solutions using .NET, Python, and PowerShell.Good hands-on experience in Azure CLI, Bicep, and ARM templates for...

  • C# .Net API Engineer

    3 days ago

    Hyderabad, India UPWARDIQ SOFTWARE SOLUTIONS PRIVATE LIMITED Full time

    Skills: C# .Net with Azure API Notice Period: Immediate Joiner Job Description: Mandatory Skills: Extensive experience in design, develop, and manage RESTFUL API gateways using Azure API Management services. Experience in Implementing integration solutions using .NET, Python, and PowerShell. Good hands-on experience in Azure CLI, Bicep, and ARM templates for...

  • Technical Delivery Manager – .NET

    1 week ago

    Hyderabad, Telangana, India Applied Standards & Innovations Tech. Pvt. Ltd. Full time

    We are seeking a highly skilled Technical Delivery Manager with expertise in .NET and Microsoft Azure to lead the end-to-end delivery of cloud-native and enterprise applications. This role requires strong technical leadership, project governance, and stakeholder management to ensure the seamless delivery of scalable, secure, and high-performance solutions....

  • Technical Delivery Manager – .NET

    3 days ago

    Hyderabad, India Applied Standards & Innovations Tech. Pvt. Ltd. Full time

    We are seeking a highly skilledTechnical Delivery Manager with expertise in .NET and Microsoft Azureto lead the end-to-end delivery of cloud-native and enterprise applications. This role requires strong technical leadership, project governance, and stakeholder management to ensure the seamless delivery of scalable, secure, and high-performance solutions. You...

  • Technical Delivery Manager – .NET

    6 days ago

    Hyderabad, India Applied Standards & Innovations Tech. Pvt. Ltd. Full time

    We are seeking a highly skilled Technical Delivery Manager with expertise in .NET and Microsoft Azure to lead the end-to-end delivery of cloud-native and enterprise applications. This role requires strong technical leadership, project governance, and stakeholder management to ensure the seamless delivery of scalable, secure, and high-performance...

  • NET Engineer

    7 days ago

    Bengaluru, Hyderabad, India Quantaleap Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Immediate opening for ".NET Engineer" with a Big4 Firm:Location: Hyderabad / BangaloreExperience Required: 5+ years of software engineering experience, with 2+ years in technical leadership role with focus on .Net and C#Technical Qualifications:5+ years of software engineering experience, with 2+ years in technical leadership role with focus on .Net and...

  • Support Engineer

    5 days ago

    Hyderabad, India Aidewiser Soltek Full time

    Job Title : L3 Support Engineer (.NET)Office Location : Hyderabad (Can work remotely)Experience Required : 5-8 yearsKey Skills : Support Engineer, Technical Support, .NET, C#, WinForm, WPF, Azure DevOps, client-facingJob Summary : We are seeking an experienced L3 Support Engineer to deliver high-level technical support, ensure products work well, and...

  • Technical Delivery Manager – .NET

    5 days ago

    Hyderabad, India Applied Standards & Innovations Tech. Pvt. Ltd. Full time

    We are seeking a highly skilled Technical Delivery Manager with expertise in .NET and Microsoft Azure to lead the end-to-end delivery of cloud-native and enterprise applications. This role requires strong technical leadership, project governance, and stakeholder management to ensure the seamless delivery of scalable, secure, and high-performance...

  • Technical delivery manager

    15 hours ago

    Hyderabad, India Applied Standards & Innovations Tech. Pvt. Ltd. Full time

    We are seeking a highly skilled Technical Delivery Manager with expertise in. NET and Microsoft Azure to lead the end-to-end delivery of cloud-native and enterprise applications. This role requires strong technical leadership, project governance, and stakeholder management to ensure the seamless delivery of scalable, secure, and high-performance solutions....

  • Technical Delivery Manager

    6 days ago

    Hyderabad, India Applied Standards & Innovations Tech. Pvt. Ltd. Full time

    We are seeking a highly skilled Technical Delivery Manager with expertise in .NET and Microsoft Azure to lead the end-to-end delivery of cloud-native and enterprise applications. This role requires strong technical leadership, project governance, and stakeholder management to ensure the seamless delivery of scalable, secure, and high-performance...