Travel Specialist

3 weeks ago

Pune, Maharashtra, India r3 Consultant Full time

Job Title: Travel & Expense Analyst

Location: Pune

Budget: Up to 6.25 LPA

Experience Required: Minimum 2 years

Job Summary:

We are seeking a detail-oriented and proactive Travel & Expense Analyst to manage and support the organization's Travel & Expense (T&E) operations, including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach, analytical mindset, and a strong ability to manage multiple tasks in a dynamic environment.

Key Responsibilities:

  • Serve as the lead administrator for Concur expense management and the corporate credit card program.
  • Deliver superior customer service, training, and ongoing support to employees using the Concur T&E system.
  • Assist employees with travel bookings as needed, ensuring adherence to company travel policies.
  • Book healthcare provider travel as required.
  • Perform regular audits of T&E expense reports and validate receipts in compliance with company policies.
  • Process credit card applications and manage program-related activities.
  • Reconcile credit card charges and billable expenses accurately and timely.
  • Develop and maintain SOPs, user guides, and training documentation for T&E processes.
  • Identify and implement process improvements for increased efficiency, compliance, and scalability.
  • Support the preparation of departmental dashboard reports and assist in logistics for internal events and meetings.
  • Manage multiple priorities and ad hoc tasks as assigned.

Required Qualifications & Skills:

  • Bachelor's degree or equivalent combination of education and relevant experience.
  • Minimum 2 years of hands-on experience with Concur Travel & Expense .
  • Minimum 2 years of experience using a GDS system , preferably Worldspan .
  • Strong organizational, analytical, and time management skills .
  • Excellent written and verbal communication .
  • High proficiency in MS Office Suite , particularly Excel and Word.
  • Ability to work both independently and collaboratively in a team environment.
  • Proactive, self-starter with a strong sense of ownership, urgency, and accountability .
  • Capacity to handle calculations and reconciliations with precision.
  • Able to adapt quickly and maintain effectiveness during periods of change or ambiguity.

Preferred Skills:

Prior experience in credit card program administration .

Familiarity with corporate travel and expense policy compliance .

Critical Competencies for Success:

Business Acumen: Understands broader business and industry context to guide effective decision-making.

Strategic Agility: Learns and adapts quickly; generates innovative solutions.

Disciplined Execution: Delivers with quality and speed; results-driven.

Organizational Collaboration: Works across teams and departments to ensure a unified approach and service excellence.

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