Services Delivery Manager
1 day ago
Build the future of the AI Data Cloud. Join the Snowflake team. As a Services Delivery Manager, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor. AS A SERVICES DELIVERY MANAGER, YOU WILL: Own, manage and communicate the operational relationship with assigned clients Effectively transition from Services sales to project delivery through handover Have a focus on details and operational rigor Ability to manage many parallel projects and contribute to sales cycles Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives Lead internal and client meetings with thorough documentation and rigorous follow-up Manage client and project documentation, communications, meetings and required meeting follow-ups Track metrics around infrastructure performance and service requests Continually seek to improve Prepare and present service reports to clients Create, implement and track relationship roadmaps Help create and execute on the overall vision for service delivery and client satisfaction Determine areas for process improvements within both the client and Snowflake Work with key stakeholders to implement and document OUR IDEAL SERVICES DELIVERY MANAGER WILL HAVE: 8+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects Strong planning and organizational skills, ability to execute and oversee the delivery of multiple projects while maintaining high standards. Excellent communication and client-facing skills. A strategic mindset with a focus on operational rigor and execution. Expertise in monitoring and improving service delivery processes and performance metrics. Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent) WHY JOIN OUR PROFESSIONAL SERVICES TEAM: Unique opportunity to work on a truly disruptive software product Get unique, hands-on experience with bleeding edge data warehouse technology Develop, lead and execute an industry-changing initiative Learn from the best Join a dedicated, experienced team of professionals. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
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System Administrator
2 weeks ago
Mumbai, India Delivery Hero Full timeBe our next Hero! - Join the world’s leading local delivery platform. We are looking for a **System Administrator** to join the** IT Service Delivery squad **on our journey to always deliver amazing experiences. If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of...
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Service Delivery Manager
3 weeks ago
Mumbai, India Tata Consultancy Services Full timeTCS is Looking for Service Delivery Manager who can start immediately Exp: 5+years Drive: In-person Interview. Interview Date: 25-Oct-25 (Saturday) Primary Skills – Expert level experience in Project Management with Cyber Security Skills Domain Skills-Infrastructure Skills Certification: PMP, Prince2, Scrum Location -Mumbai Activities to be performed. 8+...
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Service Delivery Manager
3 weeks ago
Mumbai, India Tata Consultancy Services Full timeTCS is Looking for Service Delivery Manager who can start immediatelyExp: 5+yearsDrive: In-person Interview.Interview Date: 25-Oct-25 (Saturday)Primary Skills – Expert level experience in Project Management with Cyber Security SkillsDomain Skills-Infrastructure SkillsCertification: PMP, Prince2, ScrumLocation -MumbaiActivities to be performed.- 8+ Years of...
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Service Delivery Manager
3 weeks ago
Mumbai, India Tata Consultancy Services Full timeTCS is Looking for Service Delivery Manager who can start immediatelyExp: 5+yearsDrive: In-person Interview.Interview Date: 25-Oct-25 (Saturday)Primary Skills – Expert level experience in Project Management with Cyber Security SkillsDomain Skills-Infrastructure SkillsCertification: PMP, Prince2, ScrumLocation -MumbaiActivities to be performed.8+ Years of...
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Service Delivery Manager
3 weeks ago
Mumbai, India Tata Consultancy Services Full timeTCS is Looking for Service Delivery Manager who can start immediatelyExp: 5+yearsDrive: In-person Interview.Interview Date: 25-Oct-25 (Saturday)Primary Skills – Expert level experience in Project Management with Cyber Security SkillsDomain Skills-Infrastructure SkillsCertification: PMP, Prince2, ScrumLocation -MumbaiActivities to be performed.8+ Years of...
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System Administrator
2 weeks ago
Mumbai, India Delivery Hero Full time**Be our next Hero! - Join the world’s leading local delivery platform.** We are looking for a **System Administrator** to join the** IT Service Delivery squad **on our journey to always deliver amazing experiences. **If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of...
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Service Delivery Manager
1 week ago
Mumbai, Maharashtra, India ERGO Technology & Services Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe are looking for an experienced Service Delivery Manager SAP Projects to lead delivery of SAP engagements across AMS, Implementation, and Upgrade programs. The ideal candidate will have grown from roles as an SAP Functional Consultant and SAP Project Manager, and now brings proven expertise in end-to-end delivery management, stakeholder engagement, and...
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Service Delivery Consultant
4 weeks ago
Mumbai, India Tata Consultancy Services Full timePrimary Skills – Expert level experience in Project Management with Cyber Security SkillsDomain Skills - Infrastructure SkillsExperience required: 10-12 yearsCertification: PMP, Prince2, ScrumLocation -MumbaiImmediate Joiners are preferredJob Description- 10+ Years of Experience in Service Delivery /Program Management role- Service Delivery Manager should...
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Service Delivery Consultant
6 days ago
Mumbai, India Tata Consultancy Services Full timePrimary Skills – Expert level experience in Project Management with Cyber Security SkillsDomain Skills - Infrastructure SkillsExperience required: 10-12 yearsCertification: PMP, Prince2, ScrumLocation -MumbaiImmediate Joiners are preferredJob Description- 10+ Years of Experience in Service Delivery /Program Management role- Service Delivery Manager should...
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Service Delivery Consultant
4 weeks ago
Mumbai, India Tata Consultancy Services Full timePrimary Skills – Expert level experience in Project Management with Cyber Security Skills Domain Skills - Infrastructure Skills Experience required: 10-12 years Certification: PMP, Prince2, Scrum Location -Mumbai Immediate Joiners are preferred Job Description 10+ Years of Experience in Service Delivery /Program Management role Service Delivery Manager...
