Implementation Manager
2 weeks ago
Responsibilities:● Lead a 20+ member team managing implementations across the US, UK, and AUSregions.● Oversee the full lifecycle of Aeka implementation projects, including planning, resourceallocation, execution, and post “Go live” support● Manage and monitor end-to-end image migration efforts from legacy imaging platforms toAeka, ensuring accuracy and minimal downtime.● Build and refine processes for smoother onboarding, faster image conversions, bettersensor monitoring, and increased adoption of the imaging platform.● Coordinate cross-functionally with Product, Engineering, and Customer Success to ensureoperational alignment, product feature development, and client satisfaction.● Ensure comprehensive documentation of implementation processes, client configurations,image migration procedures, and support guidelines.● Provide regular reports on operational performance, project status, and team metrics toLeadership.● Monitor KPIs and reporting metrics to identify gaps, trends and opportunities for continuousimprovement.● Mentor and coach team members, conduct performance evaluations and foster a culture ofownership, collaboration and accountability.Skills and Qualifications● 8+ years of experience in operations management, with at least 3 years in leading softwareimplementations.● Experience working in a high-growth, SaaS-based or healthcare technology environment.● Experience managing large-scale software implementations spread across multiplelocations/countries.● Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano,DICOM).● Experience in building scalable processes to improve operational efficiency and systemadoption.● Excellent communication and leadership skills to manage large teams and clientinteractions.● Familiarity with healthcare compliance standards (e.g., HIPAA) is a plus.● Experience in Helpdesk / Incident Management tools like Zendesk, Freshdesk, Jira etc.● Prior experience working Night Shifts.Location● Trivandrum
-
Implementation Manager
3 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeResponsibilities: ● Lead a 20+ member team managing implementations across the US, UK, and AUS regions. ● Oversee the full lifecycle of Aeka implementation projects, including planning, resource allocation, execution, and post “Go live” support ● Manage and monitor end-to-end image migration efforts from legacy imaging platforms to Aeka, ensuring...
-
Implementation Manager
3 weeks ago
Trivandrum, India CareStack™ - Dental Practice Management Full timeResponsibilities:● Lead a 20+ member team managing implementations across the US, UK, and AUSregions.● Oversee the full lifecycle of Aeka implementation projects, including planning, resourceallocation, execution, and post “Go live” support● Manage and monitor end-to-end image migration efforts from legacy imaging platforms toAeka, ensuring...
-
Technical Support Engineer
4 weeks ago
Trivandrum, India Jobseekerspage.com Full timeJob Domain IT-hardware and Networking Job Description Experience Required: Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply. Key Responsibilities: Identifying customers' requirements and onboarding customers with our...
-
Technical Support Engineer
4 weeks ago
Trivandrum, India Jobseekerspage.com Full timeJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:- Identifying customers' requirements and onboarding customers with our no-code...
-
Technical Support Engineer
1 day ago
Trivandrum, India Jobseekerspage.com Full timeJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:- Identifying customers' requirements and onboarding customers with our no-code...
-
Technical Support Engineer
4 weeks ago
Trivandrum, India Jobseekerspage.com Full timeJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...
-
Technical Support Engineer
2 weeks ago
Trivandrum, India Jobseekerspage.com Full timeJob Domain IT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...
-
Technical Support Engineer
3 weeks ago
Trivandrum, India Jobseekerspage.com Full timeJob Domain IT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...
-
Marketing Manager
3 weeks ago
Trivandrum, India Cocopalms Full timeKey Responsibilities Develop and implement comprehensive marketing strategies aligned with company goals. Drive brand awareness and positioning across digital and traditional channels. Plan and execute integrated campaigns for lead generation and product promotion. Collaborate with the product, sales, and design teams to create engaging marketing content...
-
Marketing Manager
3 weeks ago
Trivandrum, India Cocopalms Full timeKey Responsibilities Develop and implement comprehensive marketing strategies aligned with company goals. Drive brand awareness and positioning across digital and traditional channels. Plan and execute integrated campaigns for lead generation and product promotion. Collaborate with the product, sales, and design teams to create engaging marketing content...
