Technical Support Engineer

5 days ago

Trivandrum, India Jobseekerspage.com Full time

Job Domain IT-hardware and Networking Job Description Experience Required: Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply. Key Responsibilities: Identifying customers' requirements and onboarding customers with our no-code software. Integration with 3rd party software using our no code API & Webhook builders Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features. Develop and sustain strong customer relationships to enhance satisfaction Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business Provided technical support and guidance on software features and functionalities. Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience. Minimise the Churn ratio by providing high-quality customer support and experience Preferred Skills Excellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator Qualifications: Bachelor’s degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Excellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments Should be a proactive communicator

  • Engineer - Technical Support (QTS)

    3 weeks ago

    Trivandrum, India Qube Cinema Full time

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  • Engineer – Technical Support(qts)

    3 weeks ago

    Trivandrum, India Qube Cinema Full time

    Position Engineer - Technical Support QTS Position Count 1 Location Calicut Thodhupuzha Perinthalmanna Experience Fresher Experience Job description The ideal applicant for this position should have strong technical skills be good communicator and pay close attention to detail The field engineer should diagnose and address problems also...

  • Engineer - Technical Support (QTS)

    3 weeks ago

    Trivandrum, India Qube Cinema Full time

    Position: Engineer – Technical Support (QTS)Position Count: 1Location : Calicut/Thodhupuzha/PerinthalmannaExperience: Fresher/ExperienceJob descriptionThe ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain...

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    6 days ago

    Trivandrum, India Soffit Infrastructure Services (P) Ltd Full time

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    1 week ago

    Trivandrum, India Soffit Infrastructure Services (P) Ltd Full time

    Job Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • System Support Engineer

    6 days ago

    Trivandrum, India Soffit Infrastructure Services (P) Ltd Full time

    Job Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • System Support Engineer

    5 days ago

    Trivandrum, India Soffit Infrastructure Services (P) Ltd Full time

    Job Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...

  • Technical Support Engineer

    5 days ago

    Trivandrum, India Jobseekerspage.com Full time

    Job DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code...

  • Technical Support Engineer

    5 days ago

    Trivandrum, India Jobseekerspage.com Full time

    Job DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:- Identifying customers' requirements and onboarding customers with our no-code...

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    6 days ago

    Trivandrum, India Soffit Infrastructure Services Full time

    J ob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies...