Technical Support Engineer
5 days ago
Job DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:Identifying customers' requirements and onboarding customers with our no-code software.Integration with 3rd party software using our no code API & Webhook buildersTroubleshooting the logical issues in the software products and educating the customers on proper usage of different features.Develop and sustain strong customer relationships to enhance satisfactionIncrease the product usage ratio by educating the customers about different possibilities and values the product can add to their businessProvided technical support and guidance on software features and functionalities.Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience.Minimise the Churn ratio by providing high-quality customer support and experiencePreferred SkillsExcellent communication, negotiation, and presentation skills.Ability to manage multiple SaaS product lines and customer segments.Should be a proactive communicatorQualifications:Bachelor’s degree in IT, Computer Science.Strong logical reasoning skills with the attitude to get this doneBasic understanding of any programming languageStrong background in software project management.Excellent communication, negotiation, and presentation skills.Ability to manage multiple SaaS product lines and customer segmentsShould be a proactive communicator
-
Engineer - Technical Support (QTS)
3 weeks ago
Trivandrum, India Qube Cinema Full timePosition: Engineer – Technical Support (QTS) Position Count: 1 Location: Calicut/Thodhupuzha/Perinthalmanna Experience: Fresher/Experience Job description The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also...
-
Engineer – Technical Support(qts)
3 weeks ago
Trivandrum, India Qube Cinema Full timePosition Engineer - Technical Support QTS Position Count 1 Location Calicut Thodhupuzha Perinthalmanna Experience Fresher Experience Job description The ideal applicant for this position should have strong technical skills be good communicator and pay close attention to detail The field engineer should diagnose and address problems also...
-
Engineer - Technical Support (QTS)
2 weeks ago
Trivandrum, India Qube Cinema Full timePosition: Engineer – Technical Support (QTS)Position Count: 1Location : Calicut/Thodhupuzha/PerinthalmannaExperience: Fresher/ExperienceJob descriptionThe ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain...
-
System Support Engineer
1 week ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
-
System Support Engineer
6 days ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
-
System Support Engineer
6 days ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
-
System Support Engineer
5 days ago
Trivandrum, India Soffit Infrastructure Services (P) Ltd Full timeJob Overview:Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies and...
-
Technical Support Engineer
5 days ago
Trivandrum, India Jobseekerspage.com Full timeJob Domain IT-hardware and Networking Job Description Experience Required: Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply. Key Responsibilities: Identifying customers' requirements and onboarding customers with our...
-
Technical Support Engineer
5 days ago
Trivandrum, India Jobseekerspage.com Full timeJob DomainIT-hardware and NetworkingJob DescriptionExperience Required:Minimum of 1 to 3 years of experience as a Customer Support preferably in Saas or Software product related organization with a thorough understanding of working with software , can apply.Key Responsibilities:- Identifying customers' requirements and onboarding customers with our no-code...
-
System support engineer
6 days ago
Trivandrum, India Soffit Infrastructure Services Full timeJ ob Overview: Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability, reliable service delivery, and optimized performance. The role requires hands-on experience with both on-premises and cloud-based technologies...
