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Account Manager

3 months ago

india 2coms Full time
Job Description
Designation - Account Manager
Location - Kolkata

In our company, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software.

Objectives of this Role- 

  • Act as the main point of contact in all matters relating to client concerns and needs

  • Maintain accurate client records, keeping track of any contract updates and renewals


Daily and Weekly Responsibilities- 

  • Take inquiries and requests from customers and address their needs 

  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs

  • Generate progress reports to give to clients and higher-ups within the organization 

  • Identify upsell, cross-sell, and renewal opportunities and communicate with the internal team regularly

Required -

  • Should have knowledge of the statutory Compliances

  • Should have managed key accounts

  • Strong written and verbal communication skills


Requirements
Should have knowledge of the statutory Compliances Should have managed key accounts Strong written and verbal communication skills