Customer Relationship Manager

4 weeks ago


kolkata, India BetheBee Full time

Job Responsibilities

Client Communication:

• Serve as the main point of contact for assigned clients, maintaining regular and proactive communication.

• Update clients on the status of their advertising campaigns, ensuring they are well-informed about progress, performance, and any adjustments made.

• Act as a bridge between clients and internal teams, conveying client feedback, requirements, and requests accurately.

Relationship Management:

• Cultivate and nurture positive, long-term relationships with clients, acting as a trusted advisor and ensuring client satisfaction.

• Conduct regular check-ins with clients to assess their needs, address concerns, and identify opportunities for upselling or cross-selling.

Payment Follow-up:

• Monitor client invoicing and payment schedules, ensuring timely payments and resolving any payment-related issues.

• Coordinate with the finance department to ensure accurate billing and invoicing.

Onboarding Support:

• Facilitate a smooth onboarding process for new clients, ensuring all necessary documentation and agreements are completed.

• Collaborate with internal teams to ensure successful campaign setup, alignment with client objectives, and adherence to timelines.

• 

Client Retention:

• Proactively identify opportunities to enhance client satisfaction and retention.

• Address any client concerns or escalations promptly and effectively, striving to resolve issues to the client's satisfaction.

Requirements

• A minimum of 2-4 years of experience.

• Previous experience in customer relationship management, account management, or a similar role within the advertising industry

• Excellent communication and interpersonal skills

• Strong organizational and time management abilities

• Attention to detail and ability to multitask effectively

• Familiarity with advertising campaign processes is a plus

• Proficiency in customer relationship management (CRM) software or related tools



  • Kolkata, India BetheBee Full time

    Job ResponsibilitiesClient Communication:• Serve as the main point of contact for assigned clients, maintaining regular and proactive communication.• Update clients on the status of their advertising campaigns, ensuring they are well-informed about progress, performance, and any adjustments made.• Act as a bridge between clients and internal teams,...

  • Relationship Manager

    4 weeks ago


    Kolkata, India Dewars Garage Ltd Full time

    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers.ResponsibilitiesUnderstand customer needs and develop plans to address themIdentify key staff in client companies to cultivate profitable relationshipsResolve customer complaints quickly and effectivelyForward upselling and cross-selling opportunities to...


  • Kolkata, India TMI Group IN Full time

    **Job Information**: - Salary - **₹ 300000 - 450000**- No. of Openings - **2 opening**- Required Skills: - **channel sales,Dealer management,sales**- Job Experience: - **1 - 5 years**- Job Qualifications - **Bachelor's Degree** **About the Role**: - Responsible for achievement of agreed sales target/ objectives for the defined location - In charge of...


  • Kolkata, India Dewars Garage Ltd Full time

    We are looking for a Relationship Manager to build and preserve trusting relationships with our customers.ResponsibilitiesUnderstand customer needs and develop plans to address themIdentify key staff in client companies to cultivate profitable relationshipsResolve customer complaints quickly and effectivelyForward upselling and cross-selling opportunities to...

  • Relationship Manager

    4 weeks ago


    Kolkata, India DBS Bank Full time

    Relationship Manager-(WD54844) Position Title: Relationship Manager Department:SME, India, IBG4 Reports To: Regional Sales Head – Assets Job Purpose (In a brief, specific one or two-sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?") ·To acquire and build a well-diversified...


  • Kolkata, India Standard Chartered Bank Full time

    Role Responsibilities Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. To provide the face of the Bank to the highest net worth customers of the Bank. Relationship...


  • Kolkata, India DBS Bank Full time

    Treasures Relationship Manager -(WD55468) Job Purpose To deliver exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all DBS Banks CBG products & services. To manage & maintain the highest customer satisfaction levels through pro-active client engagement & relationship management Key...

  • Relationship Manager

    3 weeks ago


    Kolkata, India EngageMyTalent HR Solutions LLP. Full time

    The Relationship Manager-Wealth is the ultimate face of the business as (s)he is going to be the final point of contact with the client. (S)he would be responsible for acquiring High Net Worth relationshipsand managing & retaining such relationships by delivering the best standards of services. (S)he would beexpected to establish strong ties with them by...

  • Relationship Manager

    3 weeks ago


    Kolkata, India EngageMyTalent HR Solutions LLP. Full time

    Job DescriptionThe Relationship Manager-Wealth is the ultimate face of the business as (s)he is going to be the final point of contact with the client. (S)he would be responsible for acquiring High Net Worth relationshipsand managing & retaining such relationships by delivering the best standards of services. (S)he would beexpected to establish strong ties...


  • Kolkata, India Axis Bank Full time

    #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"About Branch Banking:The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core...


  • Kolkata, India Axis Bank Full time

    #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also...


  • Kolkata, India Axis Bank Full time

    #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"About Branch Banking:The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core...


  • Kolkata, India EngageMyTalent HR Solutions LLP. Full time

    The Relationship ManagerWealthis the ultimate face of the business as (s)he is going to be thefinal point of contact with theclient. (S)he would be responsible for acquiring High Net Worthrelationshipsand managing& retaining such relationships by delivering the beststandards of services. (S)he wouldbeexpected to establish strongties with them by designing &...


  • Kolkata, India Dhani Full time

    Building positive relationship with existing customersIdentify & Acquire new clientsRevenue generationCustomer ServiceKnowledge of equity broking industry is must

  • Relationship Manager

    4 weeks ago


    Kolkata, India Chola MS General Insurance Full time

    Relationship Manager Bank Assurance (Induslnd Bank)We are looking for an outgoing relationship manager to foster strong relationships with our clients. The relationship manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints, and ensuring...


  • Behala, Kolkata, West Bengal, India Grovill Education Private Limited Full time

    Customer Relationship Managers (4) Male/Female - Graduate/MBA with minimum 2 years experience in **business development**: - Experience in Education/Hospitality/Placement industry will be preferred - This position requires extensive travelling across - Office Location-Behala Sakher Bazar (South Kolkata) - Fixed salary+ Monthly Incentives + Monthly Bonus +...


  • kolkata, India Anand Rathi Share and Stock Brokers Ltd Full time

    JD for HNI RM :Designation : Relationship Manager(HNI) Salary : CompetitiveReporting to: HNI Desk Head Location – KolkataKey Responsibilities:Acquire Quality HNI Clients: Utilize networking skills, tap into databases, and leverage market intelligence to acquire high-quality HNI clients. Build a robust client base through proactive outreach and relationship...


  • Kolkata, India mahabir danwar jewellers Full time

    female only post - Customer Database management - tele caller data management - social media updates - customer order, dues updates - Excel, spreadsheet knowledge preferred **Salary**: ₹150,000.00 - ₹200,000.00 per year **Benefits**: - Cell phone reimbursement - Leave encashment Schedule: - Day shift Ability to commute/relocate: - Kolkata, West...


  • Kolkata, India Anand Rathi Stocks and Brokers LTD Full time

    Direct sales profile so candidate should be able to acquire quality base HNI clients through networking, database, and market intelligence.He/she should have a maximum number of own clients relationship and he/she should be aware of local market intelligence.Promote Focus Product of the month.Candidate should be able to acquire HNI Clients and able to sell...


  • Kolkata, India Anand Rathi Stocks and Brokers LTD Full time

    Direct sales profile so candidate should be able to acquire quality base HNI clients through networking, database, and market intelligence.He/she should have a maximum number of own clients relationship and he/she should be aware of local market intelligence.Promote Focus Product of the month.Candidate should be able to acquire HNI Clients and able to sell...