Product Support Rep II
3 weeks ago
Education and ExperienceBachelor’s degree or equivalent (Btech Preferred)proficient in MS officeEnglish language proficiency- Expert LevelKnowledge of customer service principles and practicesSome experience in a customer service environmentKey CompetenciesExcellent verbal and written communication skillslistening skillsProblem analysis and problem solvingCustomer service orientationOrganizational skillsAttention to detailJudgmentAdaptabilityTeamworkStress toleranceResilience
#LI-SA1Keys to Success
• Building collaborative relationships• Decision making• Drive results• Foster innovation• Personal energy• Self-leadership
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Product Support Rep Ii
1 month ago
Hyderabad, Telangana, India IGT Full timeLocation: Hyderabad, IN, 500 081- Requisition ID: 14974**Responsibilities**: - Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities. - Documents customer information and recurring technical issues to support product quality programs and product...
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Product Support Rep II
2 weeks ago
hyderabad, India IGT Full timeResponsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and...
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Product Support Rep II
3 weeks ago
hyderabad, India IGT Full timeResponsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and...
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Product Support Rep II
2 weeks ago
Hyderabad, India IGT Full timeResponsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate...
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Product Support Rep II
3 weeks ago
Hyderabad, India IGT Full timeResponsibilities Ensure Tickets, Player Emails and Player Chats are handled within SLA’s L1 Tech Support experience is Preferred Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information via email and live chat Identify and escalate...
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Product Support Rep II
2 weeks ago
Hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Product Support Rep II
2 weeks ago
Hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Implementation Support Rep
4 weeks ago
Hyderabad, Telangana, India CDK Global Full time**Level: L11/ L12 (Implementation Support Rep / Specialist)** **Team**: Professional Services - **Modern Retail Suite** **Shift Time**: Flexible for all shifts - including weekend working (**_if required)._**: **Job Overview**:The individual would be involved in installing and setting up the Modern Retail Suite for the dealership. As part of the product...
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Product Support Rep Ii
4 weeks ago
Hyderabad, Telangana, India IGT Full timeLocation: Hyderabad, IN, 500 081- Requisition ID: 14905**Responsibilities**: **Main Job Tasks and Responsibilities** - L1 Tech Support experience is Preferred - Research required information using available resources - Manage and resolve customer complaints - Identify and escalate priority issues - Route calls to appropriate resource - Follow up on tickets -...
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Developer Analyst II
1 month ago
Hyderabad, India RealPage, Inc. Full timeSUMMARYThe Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...
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Developer Analyst II
2 months ago
Hyderabad, India RealPage, Inc. Full timeSUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...
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Developer Analyst II
2 months ago
hyderabad, India RealPage, Inc. Full timeSUMMARY The Developer Analyst contributes specialized business and technical knowledge in multiple application development efforts. Principle responsibility will be to provide analytical and technical support for RealPage’s applications in a research and development capacity. The ideal candidate will utilize industry experience to support RealPage...
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Product Support Rep I
2 weeks ago
Hyderabad, India IGT Full timeResponsibilities The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and technical product knowledge and expertise...
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Product Support Rep I
1 week ago
Hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Product Support Rep I
2 weeks ago
hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Product Support Rep I
2 days ago
hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Product Support Rep I
2 weeks ago
Hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Product Support Rep I
2 days ago
Hyderabad, India IGT Full timeIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and...
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Helpdesk Support Ii
4 weeks ago
Hyderabad, India System Soft Technologies Full time**Job Description - **Help Desk Support I I** System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 20 years, our focus on becoming a trusted partner to each client has allowed us to become a $140MM+ company with a...
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IBM MQ Infra Admin II Pune II Hyderabad
2 weeks ago
hyderabad, India Wipro Full timeIBM MQ Infra Admin II Pune II Hyderabad MQ profile – 6 + years’ experience in IBM MQ , Queue creation , MQ cluster build and maintenance. Distribute systems , i-series and Mainframe. Patching and Upgrade. More experience is preferred. Configure and maintain database servers and processes Monitor systems ‘s health and performance Ensure high levels...