AVP-Technical Application Support

About Us: MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific. Purpose of Role: This role will be required to support the FCOA Technology team with functional, technical and administrative tasks in project management, incident management and BAU maintenance activities of Financial Crime Compliance systems. Main Responsibilities: Provide technology support for Sanction screening systems projects, enhancements, issues, maintenance, and general system queries. Produce and understand technology related documentations (including functional and technical design documents, business requirement documents, system architectural diagrams, etc.). Engage with various internal stakeholders to communicate accurately and efficiently on project status, risks, and issues. Facilitate discussions to gather requirements and provide updates. Manage Sanctions Screening related system incidents with strict adherence to SLAs, escalate and socialize with the relevant internal stakeholders at branch, regional, and global level. Ensure alignment with bank standards, guidelines, and policies. Work collaboratively across functional teams in GFCD fostering a collaborative and efficient work environment. Perform administrative tasks as per Financial Crime Compliance Technology standards Assist in any other ad-hoc technology related tasks Candidate Profile Skills and knowledge: Tech Project Management/Business System Analyst/Production Support experience is a must. Prior experience in managing Sanction systems for transaction filtering/name screening. Knowledge of HotScan screening system will be an added advantage. Should have knowledge of SWIFT payment message standards. Strong technical, analytical, and problem-solving skills. Data analyzing abilities will be a plus. Excellent communication and presentation skills, with the ability to convey complex system concepts and issues to cross-functional teams and stakeholders. Ability to manage competing priorities, work independently to deliver results. Ability to work flexible hours from time to time due to time zone differences and join occasional early morning/night calls with Global stakeholders. Willingness to take on ad-hoc tasks as assigned from time to time. Proficient in Microsoft Office applications. Bachelors Degree or above Overall experience of 8-15 years Job Requirements:Education & professional qualifications Experience 5+ years technology industry experience in Banking & Financial Services sector