Home Care Supervisor

3 weeks ago

Vadodara, India Inspire Management Training Center Full time

We are hiring a Home Care Supervisor to manage daily staff operations across assigned residential societies. This field-based role ensures smooth service delivery, effective team management, and high client satisfaction, serving as the main link between field staff, residents, and the operations team.

Key Responsibilities

  • Supervise and monitor the work of 30–32 field staff across assigned societies
  • Prepare and manage weekly and monthly staff rosters for efficient deployment
  • Conduct daily briefings and reviews, ensuring SOP compliance, grooming, and punctuality
  • Act as the main point of contact for residents and society representatives, addressing feedback, complaints, and service requests
  • Assist with recruitment by shortlisting and screening new staff, supporting onboarding, and conducting field training
  • Procure daily utility items, track inventory, and maintain records of usage
  • Handle shift escalations, carry out quality audits, and ensure staff readiness
  • Maintain daily logs, prepare reports, and provide feedback to management for process improvements

Qualifications, Experience & Skills

  • Minimum 2 years of experience in supervision or a related field (Required)
  • Strong people management and coordination skills
  • Customer-focused with excellent communication abilities
  • Calm under pressure with strong problem-solving skills
  • Fluent in Hindi or Gujarati and English (Required)
  • Familiarity with WhatsApp and Google Sheets
  • Ability to ensure discipline, accountability, and team motivation
  • Candidate based in Vadodara, Gujarat (Required)

Benefits

  • Competitive salary package
  • Uniform and company ID provided
  • Opportunity for career growth within the organization

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Home Care Supervisor: 2 years (Required)

Language:

  • Hindi/Gujarati and English (Required)

Location:

  • Vadodara, Gujarat (Required)

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