Technical Support Executive

3 weeks ago

Chennai, India Almighty HRD Consultants Full time

Company Overview

We are hiring Technical Support Executive / Service Technician (Mechanical) with a Diploma in Mechanical Engineering for our client.


Job Summary

Technical Support Executive / Service Technician Mechanical for a full-time junior-level position. The role requires a minimum of 1 to 3 years of work experience and is based in Chennai, Pune, and Kerala. The successful candidate will possess a diploma in mechanical engineering and execute technical tasks related to installation and commissioning, HVAC and MEP systems, and fire service technology.


Qualifications and Skills

  • Proficient in installation and commissioning with a focus on precision and safety. (Mandatory skill)
  • Skilled in HVAC and MEP systems installation and maintenance, ensuring optimal operation. (Mandatory skill)
  • Expertise in Fire service technology, capable of implementing critical safety measures. (Mandatory skill)
  • Mechanical troubleshooting proficiency, adept at diagnosing and resolving mechanical issues effectively.
  • Experience in providing technical support and after-sales service, offering reliable customer solutions.
  • Completion of a diploma in mechanical engineering is a mandatory requirement for this role.
  • 1 to 3 years of Experience in HVAC/MEP/Fire service technical roles. ( Freshers with Strong practical knowledge may also apply)
  • Excellent Communication Skills in Hindi, English and Tamil.
  • Ability and Willingness to travel for Training and Projects as required.


Key Responsibilities

  • Conduct installation and commissioning processes for mechanical systems, ensuring compliance with industry standards.
  • Perform maintenance and repair tasks on HVAC and MEP systems to maintain operational efficiency.
  • Implement and monitor fire service systems, providing technical solutions for safety compliance.
  • Troubleshoot mechanical malfunctions, developing effective solutions to restore system functionality.
  • Offer technical support to customers, resolving issues and providing guidance on product use.
  • Participate in after-sales service activities, ensuring customer satisfaction and retention.
  • Document service operations and repairs, contributing to knowledge sharing and team improvement.
  • Collaborate with cross-functional teams to support project delivery and service excellence.

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